Not showing up in the index

Was indexed but not now

[darrell]

My site was indexed a month ago but now Google shows no information available for this site. I used websposition for this site and did not know any better. Now I know after discovering this forum. Can any one help?

[stuntdubl]

7 things:

1)Patience
2)No WPG
3)Get lots of backlinks
4)Add content
5)Keep reading WW everyday for an hour
6)More patience
7)If all else fails, close that domain, get a new one, use that domain as a FORWARD ONLY (i.e don't have any dupe content on it). Register a new domain, and put all the content there.

[Tomas]

What do you exactly mean by:

Google shows no information available for this site.

[darrell]

What I mean is that when I type in the name of my website in Google it does not show that the site is indexed. Before, the site url would show.

[Tomas]

Did you check if there is cached copy of your website, did you try to run query allinurl:www.yoursite.com and didn't get any results. If you're not in first couple hundred results, that doesn't mean your site is not indexed.

The same thing happened to me with my new site. After launch, I got in position #48 then dropped and after 2-3 weeks came back. Now it's pretty stable and going up.

[darrell]

Yes I ran the query and got a message that no information was found for this site. I also checked to see if there is a cashed copy of the site and no documents are found. What mor should I do? Continue to work the site and get back links and create more articles or what?

[darrell]

Over the last 3 days, I noticed that the page rank has increased for the site from a PR1 to a PR 3. Yet the site is still not indexed. I have added more backlinks to the site and included a dozen or so more article pages. Obviously, Google's technology is communicating with the site. I need advice. What should I do? Should I write the Google webmaster for a reinclusion into the indexor what? Is that even possible? Or should I wait?

[Sharper]

Have you considered that the results may reflect that you could be getting your information from different data centers?

In other words, that toolbarqueries.google.com may be being sent to one data center that still has your pages, while www.google.com results may be coming from another data center for you?

[Zapatista]

Same exact thing has happened to me and lots others here and has been discussed. One member contacted Google and got a good reply. Basically, it's a Google glitch and the only cure is patience. Look for it to come back in November.

[darrell]

I am writing to you to express concerns about my two websites. both of these sites where indexed in Google and doing well. One has has been indexed in Google for over 4 months. This morning I noticed that none of my pages for my are found in Google. Is as if it is no longer in Google's index. This site has quality back links. Two weeks ago, my rims site (after being indexed) fell out of Google. I have not done anything wrong but follow all the rules for Google. Both of my sites are hoted with godaddy. I am relatively new at all of this. To my knowledge I have done everything right and have not violated any of Googles rules. I don't know why both of my sites fell out of Google's index. I need help and am looking for answers. Both sites have quality incoming backlinks. Have I been penalized for anything? Did I do something wrong? Is there something wrong with Godaddy servers? Whatever I need to do, I will do it immediately. Please respond back to me. Can my sites be manually included back into the index? Or this just a glitch that will be ok in 24 hours or so.

[thumpcyc]

Hey Darrell, My New Site also disappeared day before yesterday, but overnight Google put it back, with much more current info, helping my key word targeting to some extent. I have not gotten my back-links, nor the pr I am hoping for, but I do not know if Google is done with this dance. Google May Do Yours like mine, and put it back.

Later,
thumpcyc

[darrell]

But did your site dissapear from the search results when you typed in the www url? I get "Sorry, no information is available for the URL" when I type in the domain name. This morning is was there. What should I do?

[GodLikeLotus]

I wonder how many members have actually read this.

[webmasterworld.com...]

[lawboy]

My new optimized pages (3 wks old) were indexed and ranked high for the last 2 weeks. Now, they have disappeared from Google, MSN, Yahoo, etc. Old pages are still there though.

Admittedly I am new to all this, but I have to ask (Joe Schmoe voice), "What is going on?"

[darrell]

Yea that is common from what I understand. More than likely, it will come back in. Just get more backlinks with good PR value of at least 4 or better. Google crawls through links to find your site. Eveflus may have caused it to vanish as it is a new site. However, for a site that has been indexed for 5 months with increasing PR and new content pages added continually to vanish... is not easy to understand. I wish the Google Guy would read this. I have contacted Google about the issue and have not heard from them. I suspect a technical glitch or something. Not only that but what is strange is that a few of my pages are still listed in the index as indicated by a query on Google search. However, the index page is not (along with 90% of my other pages). If I type in my domain name into the address bar, my site comes up with no problem and has actually increased in page rank. But if I click on the Google "info" tool about the site for the cache, it does not even show a cache for the site. I really don't understand what is going on. Where is the Google Guy?

[darrell]

Godlikelotus... can you please tell me what if any does that link have to do with the subject under discussion? Did I miss something? I checked the information link and it does not provide the answers to my perplexing issue. I do however, appreciate your effort.

[dirkz]

Don't panic :)

Check whether your domain is in the index: "site:www.domain.tld -qewrtz".

If "only" some pages are indexed, I would guess you have a problem regarding a wrongly applied redirect (302) or suboptimal internal linking structure.

If no page shows at all, and it was indexed before, this could be a hint for a penalty. You mentioned WPG. Then send a reinclusion request (you can read in the forum how to best do this).

Some more problems coming to my mind:
Ranking difference in domain.tld and www.domain.tld

Some general advice:

(1) Don't trust the Toolbar at all.
(2) Don't trust any shown backlinks, be it Google or another SE.
(3) After some house-keeping (internal linking, reinclusion request) get much more links with decent anchor text.

[dirkz]

7)If all else fails, close that domain, get a new one, use that domain as a FORWARD ONLY (i.e don't have any dupe content on it). Register a new domain, and put all the content there.

Minor modification: Leave out the forward (I guess you mean redirect) and ask linking sites to change the URL.

This has several advantages, one being that if it was just a Google glitch your old domain will be just fine and you can go on with it and abandon the fresh one.

[darrell]

Thank you so much for your response. I checked and about 10 or more pages are included when I type in the www.domain into google search. Can I ask you what do you mean by wrongly applied redirect (302) or suboptimal internal linking structure? I use godaddy webhosting for my sites and I have heard of recent issues with redirects with their service. How would I know if I have a wrongly applied redirect 301 issue? What would I look for or where would I start? How do I correct this?

[darrell]

Also what do you mean by..
"Some more problems coming to my mind:
Ranking difference in domain.tld and www.domain.tld"

[Zapatista]

You use godaddy too? The one Google lost for me is on Godaddy. I moved it from one host to godaddy and then google lost it. I called godaddy and they said they were down for about an hour during the time it was lost. Now I am dumping godaddy and going back to the old host.

[darrell]

Yes... I use godaddy. And I have read things on the Internet about people who were having redirect problems them and Google. That's why I want to know how to look into a wrongly applied redirect. Can you help me?

[darrell]

I used the header checker tool from the forum [webmasterworld.com...] Apparantly a lot of webmasters are having issues with godaddy. Could all of this have caused me to drop from the Google index? Only about 8% of my pages are now liste in Google whereass all of my pages used to be listed in the index.
Here is what I got. I don't know what all of this means:

Server Response: http://www.example.com
Status: HTTP/1.1 200 OK
Date: Thu, 30 Oct 2003 18:29:45 GMT
Server: Apache/1.3.27 (Unix) FrontPage/5.0.2.2510
Last-Modified: Thu, 30 Oct 2003 02:59:27 GMT
ETag: "5bc643-2ace-3fa07e8f"
Accept-Ranges: bytes
Content-Length: 10958
Connection: close
Content-Type: text/html

[cayleyv]

I see several websites that have dissappeared from the G page results since 10/30. They were doing fine for months, suddenly gone - searching under the same keyword phrases. Could this be an update?

[coosblues]

I haven't specifically read on this message board about webhosting companys and the effects they may have on the SERPs (google to be specific) but while checking some other forums I've seen webmasters (most hosted with godaddy) that there is possibly a problem - i.e. dropped pages and lack of spidering. Has anyone got any info on this particular hosting company or experienced similiar problems?

[Zapatista]

I don't have any specific proof on godaddy as of yet but this could be a serious problem with them.

I switched hosts for 1 site over to godaddy.com in early October. A week later, the site disappeared. Out of 158 pages, only 15 pages showed up with the url as title. No description.

I waited and waited, but didn't get back in despite googlebot showing up quite a lot. Despite disappearing, I moved up from a PR4 to a PR5.

After conferring with darrell by sticky about godaddy.com I changed hosts last night and now waiting for the NS to update. With as many links as I have, it should show back up fairly soon IF godaddy.com was in fact the problem. If the site does get back in under the new host, I will report back on WebmasterWorld.

[darrell]

Thank you all for your updates and contributions into what might be a serious problem for webmasters. What you are describing is exactly what has happened to me. Out of approx 175 pages, only about 13 pages are showing up with the url as title and no description. This is the second site of mine that dissapeared from google that is hosted with this particular comapny. I have 4 websites and another on the way with them... 2 of which are brand new. I am switching over to newwebsite hosting. After speaking to the owner, they assured me that they don't use improper redirects that would cause adverse effects on the SERPS. It's too bad that most webmasters don't find out about this until it has had a devistating effect on their rankings on the SERPS... Google in particular. Hopefully, the switch over to another hosting company will cause things to recover once the new NS is updated.

[dirkz]

I see this apparently has been cleared out. Could you please drop a post if after changing the web hosting your SERPs are ok again?

[darrell]

I received an email from another webmaster who read about my issues at "G" Groups who is apparently having the same problem... Here is his email message to me:

"I would like to talk to you ASAP regarding you post on googlegroups and GODADDY! Please email me your phone. I am in the same boat and use godaddy and have been suspecting them........"

Here is another responder to my message... Not sure if this is issue with your site, but a whole lot of sites
recently had problems at this host - 302 redirects were bing used rather than 301 - check it out".

[West of Willamette]

I have 3 sites with Go Daddy and they all partially or fully fell out of Google. Now, I no longer have 3 sites with Go Daddy. I now know it nothing I did since there was nothing "spammy" about those sites. All my other non-Go Daddy sites didn't have any problems.