Not showing up in the index

Was indexed but not now

[darrell]

My site was indexed a month ago but now Google shows no information available for this site. I used websposition for this site and did not know any better. Now I know after discovering this forum. Can any one help?

[buzzbeat]

fyi - we're not with godaddy either...

Heard back from Google - their reply said that they could find it in the index. I used the link they provided which basically did a URL find in the search bar and voila it appeared... OF COURSE I had tried this numerous times over the last 24 hours without any success.

I then tried the keyword which has our name in it (a nonsense word that has no competition and has returned us in the #1 position since we were first indexed) and guess what - it came back too...

The support folks at Google turned around with an answer within 24 hours but their response (other than the link they provided) was canned with typical stuff about - sites and content change... we can't guarantee... blah, blah, blah - I asked for further clarification and will see if anything else comes back.

At least we're back (for now!)

Buzz

[opiesilver]

I've been experiencing the same kind of thing. I own my own server, have the same IP address for the last 4 years, was number 1 in the SERPs for my best keyword for about 18 months. Two months ago, I dropped totally out of Google, cached pages and all, lost my page rank of 7, it dropped to zero. During the past week I noticed that all the sudden my page rank shot back up to 4 over night. Two days later my top site was back up on the 3rd page. New cached pages were there as well. Today my site is totally gone again. I mean nowhere to be found on Google, no cached pages or anything.

During the days preceding page rank and SERPs coming back, Google, Yahoo, and Alta-Vista beat the hell out of my server with their spiders. My processor load jumped from 3% to 97%. My network traffic increased 30 fold.

And so here I am again, wondering what in the hell is going on with Google. Will Google ever give a strait answer to anyone? IMHO, it's not very likely.

[Zapatista]

Don't be too hard on Google, they gave you good business for a long time. You should have never realistically expected that your gravy train would ride forever without a bump in the road every now and then.

Google is like life, it's up and down, up and down. It's never an even, flat and straight road. You should have been diversifying your traffic sources/income sources with all that free time you had when your site was doing great.

The site of mine that godaddy lost for me was a traffic diversification website, not my most important ones. Losing it was a damp rain on my parade but it wasn't going to wipe me out.

Webmasters/SEOs should anticipate days like this and have a back up plan they can put into action as well as diversifying their traffic sources.

[GoogleGuy]

Hey all, I was posting to give more info for people hosting with GoDaddy, just to let them know that it appeared that connections by Googlebot were being dropped outside of Google. If your web site is hosted on 63.241.136.x, Googlebot probably can't reach you.

If you're not on that subnet, go to http://www.google.com/contact/spamreport.html and in the "additional details" section use the keyword "crawlmysite" and then tell me your site name and your WebmasterWorld nickname. I'll ask someone to check out and see if it's something at our end or whether there's some ISP/router out on the net that's not letting Googlebot in.

[darrell]

Big thanks to Google Guy for stepping in and helping us make sense of all of this! Zap, I agree with you, if there is one thing we can all learn from this experience is that… never place all of your eggs in one basket! Diversification is one of the keys to long-term success on the Net. I for one will spread my sites on several hosts.

Just to let everyone know… all of my sites have been re-indexed since relocating them to another server. Googlebot has been visiting regularly. Is it possible that godaddy had a blocked IP? I think Google Guy has pretty much clarified that for us.

For those of us who are asking should I move to new servers, well if your traffic has dwindled to mere trickle, what more do you have to loose? It certainly can’t hurt at this point. However, use the info posted by Google Guy and check to see if you have a block IP preventing the spiders from crawling.

[Brett_Tabke]

Waiting to hear back from GD on all of this as to what the answer is.

[jsherrod]

wow, I was going to ask about other's experience with Godaddy and I got quite a bit from this thread. I have 3 sites on GoDaddy and all were dropped after getting an initial crawl and good Google ranking. For whatever reason, I believe they are the reason I'm losing my ranking. Sites hosted elsewhere are doing well. Too bad.

Another point I saw in the earlier part of this thread had to do with WPG. I sat and listened to a Google engineer at the SEO conference in San Jose say that there is nothing inheriently wrong with using WPG as long as 50 or less keywords were being used and queries were run no more than twice a month in off hours. Has this changed? WPG is a tool. and so is a monkey wrench. it just depends on how you use them that determines the outcome.

[GoogleGuy]

Mods, could someone please modify the headline and description on the front page? I haven't confirmed that GoDaddy is blocking Googlebot--I have some initial data about this issue, but that's something that only GoDaddy can confirm for sure. In the posts above I tried to use language like "reasonably convinced" and "seems" and "appears to me" because I can't be 100% sure. It may seem like splitting hairs, but I certainly don't want people to assume something that might not be true--for example, it might be a misconfigured router that happens to sit right on the path from Googlebot to GoDaddy.

At this point, I've only verified that several websites that complained were hosted on the subnet that I mentioned, and someone has told me that Googlebot IPs can't reach a certain site but they found some other IPs that can. Saying there's blocking going on is premature. Having been on the receiving end of negative assumptions and nasty stories based on inaccurate/wrong data, let's hold off on any pointing fingers at this point. I have to be gone this weekend out of reach of browsing/email, and I wanted to clarify that it's premature to guess about what's going on at this point.

[max_rk]

It seems that GD trying the best it can to save on bandwidth. No spiders, no visitors, no bandwidth bills. Here is cheap no flirs host for you.

I wonder how many millions they saved. This going to go big and probably put GD in spotlight for some time.

[GoogleGuy]

Just to be clear, at my end I can't confirm that GoDaddy is blocking Googlebot--that's something that only GoDaddy could say for sure.

<added>Why is it always when I'm about to go out of town that misunderstandings pop up...</added>

[netnerd]

I have sites hosted on 65.61.204.**** which have dropped out also.

All my others are fine.

IS this a dodgy ip that i should move from? (doteasy)

[GoogleGuy]

Hey netnerd, I'm not familiar with that subnet having a problem. I'll be happy to check into it more after I get back though.

[kpaul]

Thank you GoogleGuy!

I've been pulling my hair out for a week trying to figure out why a site was dropped from the index. The host for the site didn't have anywhere that they were a reseller for GoDaddy, but I did a reverse lookup on the domain and it's on the 63.241.136.x range.

We're considering moving the site this weekend.

Thanks for the hard work, though. I got a reply from Google but it just mentioned the webmaster page for Google, etc. etc. etc.

This is a relief! (well, almost. once we get the host switched ;)

[tambiz]

Just have to say, me too. My DNS IP with GoDaddy was 63.241.136.xx and I was on page one of my Google keyphrase when my site was dropped from Google just like the rest of ya.

I'm in the process of leaving GoDaddy too.

[kanetrain]

We are having the exact same issue. Getting dropped from google like a rock for no apparent reason.

216.19.199.XXX

Hosted in the Phoenix area as well. I think it may be a router issue in the Scotsdale/Phoenix area. Go Daddy is located in Scotsdale AZ, and my host company is also located in Phoenix/Scotsdale area.

I'll bet that this is an issue with a router or something strange in the AZ area. Are there any other users here that have hosting in the southwest area (particularly AZ)?

There were some wide spread networking issues out of NM that affected Yahoo network 2 weeks ago, I'm going to bet that there is a similar issue going on in AZ right now... it actually might be the samed @#$#@$ router (it was a COX.net issue).

Here's to hoping, Go Daddy, Google, and Cox (if that is the porblem router) can get it resolved.

[kanetrain]

Interestingly, we are seen on www2 and www3 but not on www. Could someone tell me, does www follow www2 and 3 or are www2 and 3 a step behind the live site? Does anyone know the answer to that? If www2 and 3 are indications of what is on the way then we are OK, if it's the other way around, we are screwed.

[g1smd]

Some people have done some tests, while others have been in contact with GD.

You might be interested in the Nov 6th and 7th posts in this thread [ihelpyouservices.com].

[jpalmer]

gidday from downunder folks (again),

just for all the GD hosted sites webmasters out there who lit on this thread. (although it's always a nice "aha! I knew it!" moment isn't it?)

This is *NOT* only a GD problem, go back and read the whole thread! REPEAT ... This is *NOT* only a GD problem, go back and read the whole thread!

Thanks the Googleguy for providing an outlet (See message 124, page 9) for those of us frustrated for weeks by an indexing problem as *orginally* started by darrell and experienced by others (*not* on GD hosted servers!).

Has anyone been able to determine if this symptom started about the same time G brought in broad matching on adwords and/or did some fiddling with adsense? (just a thought ....)

Zapastista's post is always a timely reminder ...

>Webmasters/SEOs should anticipate days like this and have a back up plan they can put into action as well as diversifying their traffic sources.<

... but doesn't help when you're already doing that.

I guess this is a symptom of what we (webmasters/seo/sems) get when an elephant with the biggest tusks arrives on the scene and it's the only one we wanna photograph!

Come on AV ... we need you quick! (Actually, economic wisdom has it that 12 is the optimum number for a "product" to be in equilibrium price/competition/market share wise .... hmmmm ...)

hooroo
JP

[cbpayne]

But it is a GoDaddy problem ... even GoDaddy are now acknowledging it. The GoDaddy CEO has posted a message in another forum pointing the finger at Google.

There may be other sites alluded to in ths thread that have problems - but this GoDaddy one is affecting a lot of site.

[jpalmer]

Hi CB,

at least you GoDaddy users *know* why you're being affected, the rest of us are still sweating!

Cheers
JP

P.S. I just checked the logs for the site I'm worried about, and it has had a couple of googlebots visit over the last couple days ... now ... when will it appear in the serps?

[wanna_learn]

I reiterate, I am not at Godaddy....and I posted the problem 3 days earlier when Darell posted!
So....others too could get affected anytime.

I used the way GoogleGuy suggested and now keeping my finguers crossed!

[wanna_learn]

any news guys?

[netnerd]

ive tried moving two sites - hopefully this will help.

[wanna_learn]

Netnerd
if you are not on GoDaddy, negligible chance of getting back again so frequently.

I tested it in my case by changing host about 80 Hours back, but no Google Uncle till now:-(

Best of Luck to you BTW

[darrell]

Just give it some time after moving your sites. It may not happen immediately, but it will happen... I am almost sure of it. I know that this is a terrible thing for all of us and if there is anything more that I can do, to help you guys, just let me know.
Darrell