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Google Under Siege - Fair or Unfair?

         

Brett_Tabke

8:33 pm on Apr 10, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



The Gmail outcry is huge. The Local search outcry is growing. The number of negative Google stories out there is a surprise.

It seems Google can't please anyone these days.

What is the root of it all?

a) The Florida update?
b) Big - just plain bigness (everyone loves to pick on the big guy)?
c) Poor management?
d) Public relations dept screw up?
e) Competitors planting seeds of division?
f) All of the above?

spinweb

9:21 pm on Apr 14, 2004 (gmt 0)

10+ Year Member



GG - If you will permit me to make one comment to the complaint about American influence.

It is simple economics...

DON'T buy the food and those restaurants will close.

The same philosophy can be applied to your other complaints.

Please Be Gentle

9:26 pm on Apr 14, 2004 (gmt 0)

10+ Year Member



SyntheticUpper, BeeDeeDubbleU et al
I am proud to be European (but won't bore you with my pro-European credentials), and frankly I find your comments cringe-inducing and divisive. Please do not reduce what should be a mature debate to a simplistic "Europe vs U.S." slagging match. The whole Europe vs U.S. topic was originally broached in the Gmail debate with respect to data privacy laws, which do indeed differ. I made the point there that Google hadn't "just got it wrong with the Europeans" but had managed to irritate a wide variety of nationalities. I take exception to your shielding yourself behind the "European trump card" and then proceeding to display an utter lack of respect for your fellow Webmaster World members. That's not what European means to me. One of the reasons I love WebmasterWorld is the fact that it embraces all nationalities, backgrounds, genders, etc. Everyone is equal and should treat others and be treated with equal dignity and respect ( even GoogleGuy). Before you write me off as some sort of "GoogleGuy or Google sycophant", you can cast a glance at my comments in the Gmail forum, and you will see that I have no qualms about criticising Google when I deem it appropriate. Anyway, as our American colleagues would say, "enough already", lets stop with this spurious inference that inhabitants of one continent or one country are superior to those of another. That simply isn't true - when you live in other countries you see that human beings are equally flawed the world over. In the words of a quintessential European, Socrates,"I am not an Athenian or a Greek, but a citizen of the world", so as citizen of (Webmaster) World let us get back on topic in a civilized manner, please!
With Best Regards
Please Be Gentle

Duke51

9:26 pm on Apr 14, 2004 (gmt 0)

10+ Year Member



Wasn't being critical, just making an observation. In fact, many Americans agree with the views you expressed, especially when it comes to greed and Google's attempt to be all.

[edited by: Duke51 at 9:32 pm (utc) on April 14, 2004]

moricante

9:31 pm on Apr 14, 2004 (gmt 0)

10+ Year Member



GoogleGuy,

You talked about advanced technologies and your Labs...OK. Why aren't you able to resolve even elementar problems, damaging Google's reputation? The most primitive techniques still work...more than before the famous updates (Florida, Austin, Brandy...).

1....no answer
2....no answer
3....no answer
4. Why doesn't Google stop the subdomain spamming: keyword1.keyword2.mydomain.de.vu...it's simple, isn't it?

It's quite easy to repeat permanently the marketing-phrases of your sales people:...democracy, making results better, etc. Unfortunately, current SERPs don't confirm these statements. Just try to make things better concerning search technologies and not trying to copy trivial web services strategies...If you do this, I think Google will still remain No 1.

Respectfully, Moricante

Freedom

9:43 pm on Apr 14, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I think listening to that Tatu CD backwards sent another anti-American over the edge.

BeeDeeDubbleU

10:02 pm on Apr 14, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



lets stop with this spurious inference that inhabitants of one continent or one country are superior to those of another.

Why do you twist people's words? Read again, I never made any reference to Europeans being better than anyone else so please do not try to suggest that I did. I have had the privilege of visiting the USA many times and in general the people there are more welcomng, friendlier and more mannerly than those in most European countries including my own.

My comments were in no way critical of the American people and I take offence that you suggest otherwise. What I was criticising was the American style of world dominating commercialism, which I fully believe is flawed. I also believe that if this is the direction that Google is headed then the Internet will never be the same again.

claus

11:05 pm on Apr 14, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



oh, i'm an European too, albeit not particularly proud of it, but i do value threads on topic *hint,hint*

The current debate has some "monopoly fears" to it, ie. when a company becomes sufficiently large within any field, will they still be able to deliver? Also, it is true that Google, while growing in basic search, has also spread across quite a few other subjects, the relatedness of which might be hard to see at first view.

Yahoo have recently made a search move, and to me it seems they deliver good results (on par with the ATW search experience of late, which, imho, were on par with Google). I doubt that we will see the hot air otherwise known as The All-new Microsoft Search anytime soon (just a feeling, no specific evidence, and i might be wrong).

I think the Google people have a lot of very high expectations running against them. Somehow they have been so far ahead in the search game for so long that when another SE delivers results that are on par or only marginally worse it gives the impression that Google is lacking seriously behind.

Because of the expectations, they simply have to be very much better than the rest on basic search and not just "better" or "just as good" in order to be perceived as succesful. For competitors, this means that they don't really have to be quite as good to be perceived as being so. All the other nice things that Google does with the labs and email and all just doesn't count in this equation, as the perception is that of a Search Engine, so the focus is on SERPS.

This could be dangerous, as it lowers the barriers for competitors - people could very well perceive a benefit in using a competitor that offered less features than Google - as long as it delivered well on the most important part (the SERPS). Quite similar to the start of Google itself, really.

OTOH, there are probably diminishing returns to algo improvement - meaning: Some kind of level might exist where all kinds of different algos tend to give results of a similar quality, ie. improvements may happen, but they're incremental, not drastic. If so, index size becomes very important - not only how many pages are included, but potentially also what isn't, and why. (pure speculation, of course)

Added: ...and working with offering more options on that first page of course, eg. choosing the top 10 in a different manner than the rest, or doing clusters or whatever. I forgot that, sorry

Please Be Gentle

11:54 pm on Apr 14, 2004 (gmt 0)

10+ Year Member



BeeDeeDubbleU
With all due respect, I don't believe I twisted the words of anyone and apologize if you think that I did.The post was not just directed at you, but you did say:
"The USA is the only country in the world capable of turning burgers and soft drinks into necessities for kids worldwide, while fully believing that this is acceptable." If by this what you were "criticising was the American style of world dominating commercialism" as opposed to the USA itself, I will take your word for it. I don't want to be drawn into further debate or semantic-splitting on the matter as what I wanted was for people to return to the topic of the thread.
With Best Regards
PBG

Leosghost

9:58 am on Apr 15, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



<<anyone seeing anything on the Google servers that's unusual?>>

dont' go there ..don't begin panics ...don't use the "U" word.....

he's just goofing off from whatever he does for real ...after all he has said he isn't in PR ;))

(re-edited due to typing mistakes on "bloody" french keyboard )

[edited by: Leosghost at 10:59 am (utc) on April 15, 2004]

SyntheticUpper

10:47 am on Apr 15, 2004 (gmt 0)

10+ Year Member



For my part, there was no intention of criticising the USA. Quite the opposite, nice people, and a successful nation.

The issue arose when it was suggested that Europeans don't seek profits. In fact I was trying to educe that it is possible to make a profit, without being so commercially obsessed that you lose sight of your original mission. Companies that lose sight of this don't last. That is my concern with Google. I would hate to think I have offended any of my American cousins.

Regards

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