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"The site must not contain any content, products, services or other information that, in Yahoo!'s reasonable determination, may be illegal to sell under any applicable law, statute, ordinance or regulation, that may infringe or violate anyone's rights, or that, Yahoo! believes, in its sole discretion, is inflammatory, offensive, or otherwise inconsistent with the spirit of Yahoo! Express"
Can you for example, reply with a new URL and description (basically submit a different site so you don't lose your money just that easily!) or should you just try to redesign the site (for all intents, possibly changing it completely) Or should you email and ask them what exactly they "want" you to do?
The best thing you can do is reply back to the editor that emailed you the rejection and write a persuasive email about the benefits of listing your site in Yahoo.
They've always responed to me when I've done this.
in Yahoo!'s reasonable determination, may be illegal to sell under any applicable law, statute, ordinance or regulation, that may infringe or violate anyone's rights,
If it falls in any of those categories, I kinda doubt they would list it.
there must be something about your site to cause rejection - Yahoo are extremely tolerant and flexible.
If it is a Pornographic site it must be submitted differently - and at a higher price (because the review process is more complex)
I would have thought that as long as you have contacted *them* within 30 days you're legally o.k. If they are slow to respond that isn't your fault.
I would certainly make a back up copy of any e-mails sent in case this is contested. You could even send a fresh one CC'd to yourself to prove posting.
Natural law suggests that the 30 day appeal period should extend from the date you were actually advised of the rejection - if payment was received prior to that it is not reasonable that you were expected to prepare representations without knowledge of an outcome which lay in the future!
I'd be a little more confident about your rights here - I nevertheless think that Yahoo must have had good reason to not list your site. However, I suggest that any reasonable legal system would regard it as perfectly reasonable for them to explain fully and clearly what their objection is given that you have parted with money.
(by the way - in the opinion of my legal friends - the Yahoo disclaimer (like many disclaimers) is probably not supportable in the first place. I don't know what juristiction you are under, but in general you can't simply sign away your own consumer rights.)
I'm sure you and Yahoo can sort it out between you.
btw good post Webmanager. I tend to agree.
