One of my clients left a message an hour ago to call as someone had phoned him from “Microsoft” to say his computer was running slow as it has malicious software. Luckily they can solve it for a one-of fee of £79.99.
By the time I get back to him he’s clicked some links in an email, disclosed windows and paypal passwords and his credit card details for the 79.99.
Someone now has remote control and is running disk defrag. Hes also installed all sorts of stuff...
Its not the kind of work I do but hes a nice guy I want to help, How would you respond, what would you charge for this ?