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If you have a support contract for which you paid and which entitles you to a level of support you are not being given; then you are entitled to seek compensation for your loss.
However, if the company has just chosen not to do further business with you, having completed the delivery of the requested system; that is entirely their right.
Have you tried firm and direct methods? I would suggest:
Do be prepared for the fact that, however unfairly to you, the company may have underestimated the amount of work required for your project and is having difficulty paying for the work to continue. That does happen with very small companies, and often if you are able to negotiate additional results-based payments it can help things along. Essentially that is a communication issue - lack of ability on the part of the company to communicate the need for a variation to the budget.