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I'm sorry sir, we don't have a computer.

It's 2006, how can you say that?

     
7:32 pm on Sep 11, 2006 (gmt 0)

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I'm in the process of going through your typical middle aged male annual checkups. I was just confirming an appointment with my doctor's assistant and I asked if she could send me an email confirmation of the appointment along with directions.

"I'm sorry sir, we don't have a computer."

WHAT? No? You can't be serious? It's 2006, how can you not have access to a computer, the Internet and most importantly, email?

How is it, that in this day and age, that a company, particulary one in the medical profession does not have a computer? Or access to the Internet and email?

8:27 pm on Sept 11, 2006 (gmt 0)

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I live in the midwest (USA) and you would be surprised at how many businesses still don't have a computer on site... One of the things that really blows me away is how many businesses that I have dealt with that have a website and so on and don't answer their email.. It's rather infuriating..
8:55 pm on Sept 11, 2006 (gmt 0)

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does not have a computer? Or access to the Internet and email?

The second part of that is easy, companies don't want their employees goofing off, surfing the web, playing games, or receiving e-mail bugs. But not having a computer at all? That's a tough one, especially, as you point out, in the medical profession. Is your physician really old?

I have a web site, internet access and email. I still don't like answering email. I can only take so much spam and so many nonsensical questions in a single day before I've had enough! Lately, I'm taking even less. Get infuriated with the spammers, and get that junk stopped. I'm tired of wasting my time wading through the muck.

9:53 pm on Sept 11, 2006 (gmt 0)

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I'm in the process of going through your typical middle aged male annual checkups. I was just confirming an appointment with my doctor's assistant and I asked if she could send me an email confirmation of the appointment along with directions.
"I'm sorry sir, we don't have a computer."

WHAT? No? You can't be serious? It's 2006, how can you not have access to a computer, the Internet and most importantly, email?

How is it, that in this day and age, that a company, particulary one in the medical profession does not have a computer? Or access to the Internet and email?

They probably don't have email access... I'm sure they have a "computer".

... and yet my post-count still doesn't change, even after reporting the problem to Brett and Neil... :(

10:36 pm on Sept 11, 2006 (gmt 0)

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My very young nephews told me that they are taking "computer keyboard" classes. I said "typing classes?" and they looked at me like I was speaking another language.
10:47 pm on Sept 11, 2006 (gmt 0)

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I said "typing classes?" and they looked at me like I was speaking another language.

lol! My 6 year old daughter has been taking "typing classes" at school. But, on the computer.

I have a client who restricts access to the Internet and email. It amazes me to see what they go through internally to communicate with the outside world.

11:54 pm on Sept 11, 2006 (gmt 0)

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My accountant has a computer (dunno how he could do his job without one) but, incredibly, he doesn't have email. It's not "corporate policy" as he has his own practice. Next time I see him, maybe I will ask him about this.

Just got back from the most pleasant root canal treatment ever. Now THEY have computers! The digital x-ray is the slickest thing since sliced bread. 19" monitor mounted on the pedestal right in front of you. They take the shot, and instantly show it to you (full screen) and discuss it. a HUGE time-saver. They have this at every station.

7:54 pm on Sept 12, 2006 (gmt 0)

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"I'm sorry sir, we don't have a computer."

I was told by my parents who are way beyond 70 that they recently had a call from someone who definatly knew their age (bank or insurance, I don't remember) who wanted to send them an email. As they told him that they don't have a computer, he wanted to send them a fax instead, my parents told him:

"Sir, we have a Toaster, a Telephone and a VCR, but what is a fax?"

Since then, this guy doesn't call them anymore and only send his stuf by regular mail.

10:17 pm on Sept 12, 2006 (gmt 0)

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If you don't like this aspect of their medical business. (they don't have a computer...absurd!)...then you will get a real shock when you go in for your "mid-life" checkups....I feel a tightness brewing somewhere!
10:19 pm on Sept 12, 2006 (gmt 0)

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Just got back from the most pleasant root canal treatment ever. Now THEY have computers! The digital x-ray is the slickest thing since sliced bread. 19" monitor mounted on the pedestal right in front of you. They take the shot, and instantly show it to you (full screen) and discuss it. a HUGE time-saver. They have this at every station.

San Diego has some very slick medical services .. indeed!

2:29 am on Sept 13, 2006 (gmt 0)

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It also depends on what the company is doing and its size. A small business has no need to pay $40/month for something that is used once a day at most.
3:47 am on Sept 13, 2006 (gmt 0)

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then you will get a real shock when you go in for your "mid-life" checkups

That's what I was thinking when I first saw this thread.

<shouting>P1R, don't do it, you'll only come out feeling a lot worse than when you went in.</shouting>

Yeah, believe me, once they start to poke and prod at these, ahem, mid-life checkups, there is nothing they will not find. You feel great, walking tall on the balls of your feet. You talk to the doctor after all the tests are in and walk out slump shouldered and flat footed.

The best policy is: Denial.

8:50 am on Sept 13, 2006 (gmt 0)

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You're best bet is still to go for a medical. You might be lucky and have a doctor who, because he/she doesn't use a computer, is still able to communicate face-to-face. This is a skill in decline, but needs to be practised, I think.
2:08 pm on Sept 13, 2006 (gmt 0)

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You might be lucky and have a doctor who, because he/she doesn't use a computer, is still able to communicate face-to-face.

Actually, at least regarding my dental experience, the use of computers results in more "face time" with the doctor. I've never felt so un-rushed during a diagnostic exam. The time that would have been used developing X-rays, writing stuff down, etc. was spent making through explanations and discussing options.

Of course, that's the "right way" to use computers. I'm sure many will use them the wrong way, and use them to just run more patients through the mill...

Oh, yea, one more cool computer application. They now use a little pen-sized camera head with built-in light to take high-resolution close-ups of your teeth. Probably not something you want to have framed, though. ;)

7:55 pm on Sept 14, 2006 (gmt 0)

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A significant number of people are familiar with my site because one of their friends printed out a page of it and gave it to them.

(And a significant pecentage of my site's visitors do their best to minimize their computer time because to them, that's not being productive.)

In 1996, when I was learning HTML, I was in a library reading magazines for Webmasters. One of them featured a cover story that was a transcript of a roundtable discussion among respected insiders. As the conversation moved toward a battle for credibility, one of them put things into perspective by making the point that before you bask in the glory of how important you are, remember that 2/3 of the people in the world have never made a phone call.

3:04 pm on Sept 18, 2006 (gmt 0)

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I'm flying my mother to the Cirque du Soleil 'La Nouba' at Disney as a Christmas present. Doing the whole 'Disney' thing while there, so booked everything through their travel people and have been shocked to find that they do nothing by email. Nothing. Have been sent 8 - 9 letters over the last couple of months, confirming air reservations, trip details, and such - but not one email - for anything. They seem to not want any email traffic in or out; I can't figure it; and don't like it.

Given the budget that must be available, can't say that I'm impressed with the website at all - but call with a question, and the service is absolutely superb; another shocker since telephone customer service is just pitiful everywhere.

3:50 pm on Sept 18, 2006 (gmt 0)

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One company we give work to don't have any e-mail capabilities - and I suspect no computers - I found out that they are Exclusive Bretheren, and part of the sect 'rules' precludes this sort of stuff I believe.
12:00 pm on Sept 23, 2006 (gmt 0)

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You might miss the point
A while ago I made a site for a large med group

NUMBER 1 REQUIREMENT: NO EMAIL

Reason: They could not fathom in how much trouble they'll be if they missed an email about a life threatening problem (even if it is said not to be used for emergency purposes)

Unfortunately (at least in the States) we are under permanent attorneys’ cross hairs lawsuits gun.

(In NY many docs are moving out of NY State due to insurance cost)