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HOTMAIL inaccessible due to a JavaScript Error

all you JS coders, take note

     

httpwebwitch

6:08 am on May 23, 2009 (gmt 0)

WebmasterWorld Administrator httpwebwitch is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Tonight, Hotmail is inaccessible.
The page loads, my messages are there, they are bold and that shows that I haven't read them.

But alas, clicking does nothing... I can't read my mail because of a Javascript error. I tried IE7, FF3, Chrome. It just doesn't work. The UI is bus-ted. And it's so AJAX-fied flashy with its cool "Live" interface, that with JavaScript all fubar, I can't access my mail at all.

Firebug shows me that it's a silly syntax error. I see the problem. Hey Microsoft! Let me at the source code for about 5 minutes! I'll fix it! And you wouldn't have to pay me - I'd do it just so I can read my mail!

Let this be a parable for all ye JavaScript coders... please test things before they're pushed to the production servers :)

johnblack

7:43 am on May 23, 2009 (gmt 0)



As a javascript developer, I'd blame it on the testing team ;)

daveginorge

2:27 pm on May 25, 2009 (gmt 0)

5+ Year Member



Download and install Windows Live Mail, then you won't have to worry about the bad programming on the Hotmail site, unless your on a Linux box like me, then it's just the old waiting game.

Fotiman

1:44 am on May 26, 2009 (gmt 0)

WebmasterWorld Senior Member fotiman is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month




please test things before they're pushed to the production servers

More importantly, test the production servers again after the deployment. :)

httpwebwitch

3:27 pm on May 26, 2009 (gmt 0)

WebmasterWorld Administrator httpwebwitch is a WebmasterWorld Top Contributor of All Time 10+ Year Member



I use hotmail extensively for personal correspondence... I've noticed quite a few strange outages and intermittent UI bugs in the past couple of weeks. I think the folks down at Windows Live must be tinkering with their UI.

I don't want to sound like a hypocrite. I've unfortunately let a few bugs creep into production at times, despite all efforts at diligent QA. The real litmus of a good deployment process is whether those final-stage bugs are found+fixed before anyone notices. In the case of Hotmail, they get so much traffic there's no chance a major bug will go unnoticed.

I was happy to see that the bug was fixed within a few hours. I bet somewhere in Redmond, a panicky JavaScript developer was sweatin' in the hot seat, fussing over the return value of an onClick event!

g1smd

6:50 pm on May 26, 2009 (gmt 0)

WebmasterWorld Senior Member g1smd is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



S'funny. Orange webmail (in at least the UK) has had b0rked CSS for the last day or more...

Is it the silly season again?

httpwebwitch

8:04 pm on May 26, 2009 (gmt 0)

WebmasterWorld Administrator httpwebwitch is a WebmasterWorld Top Contributor of All Time 10+ Year Member



well, most of our city's roads are ripped apart for construction projects; my commute time has doubled. Maybe it's construction time on the Interweb too?
 

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