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I have noticed a trend that when any of our customers are using MS Outlook it will reformat the HTML code and in some instances completely change it. Has anybody else run across this problem and what did you do to fix it?
Here are a few examples....
[original]
<body bgcolor="#FFFFFF" link="#0066CC">
[Outlook's formatting]
<BODY link=3D#006c00 bgColor=3D#ffff00>
---------------
[original]
<a href="http://estore.example.com/frmMyAccount?OpenForm">http://estore.example.com/frmMyAccount?OpenForm</a>
[Outlook's formatting]
<A=20
href=3D'ttp://estore.example.com/frmMyAccount?OpenForm"'>http://estor=
e.example.com//frmMyAccount?OpenForm</A>
---------------
Obviously, this is a problem as when the user goes to follow the link they get a page not found because it's trying to find "ttp://estore...etc."
Any help would be greatly appreciated.
-Kent
[edited by: tedster at 5:44 pm (utc) on Mar. 25, 2005]
[edit reason] use example.com [/edit]
HTML emails aren't my territory - all my clients use plain text emails for many reasons, including formatting troubles. I would think a good approach would be to develop the HTML outside of the email application, and then paste that source code into the email client as the template.
Does Outlook offer you a way to do that, and also some options you can turn off leave your source unchanged?
It just seems to me that I should be able to create a simple hyperlink and have it be read by any email program without being changed in the process, but when you read the message in Outlook, it has changed the "http://...." to "ttp://...."
I am trying to use styles to simplify it a little, but still, no luck. Thanks, though.
-Kent
Thanks for the help.
