no mozilla support

at my site

[math]

Hi everyone

I'm having a bad surprise , today i found out that my
site cross browser doesn't support the mozilla browser.
My webmaster surprised me also by response that i never asked for this mozilla support and he need to do now "page authentications" for supporting mozila.

guys,was I as a costumer suppose to ask this kind of pro information? and what are the acts he should do to fix it? is it so complicated?

thanks a lot for your needed answers!

math

<Sorry, no personal URLs. See TOS [webmasterworld.com]>

[edited by: tedster at 3:05 am (utc) on May 31, 2004]

[tedster]

I don't think a client should necessarily know about the Mozilla browser - but what about the Netscape 7 browser? It's based on Mozilla, and I'd think that a designer of any substance would create a site that works on both IE and Netscape without explicit prompting.

If your designer has created critical features that depend on Explorer's proprietary functionality, this could take some significant re-thinking and re-working. If it's just a question of some layout issues, then the fix could be easier.

[dcrombie]

Further to what tedster said, if your webmaster created a "Microsoft-only" website for you then they haven't really done their job properly. You could at the very least ask for 10-15% of your money back as that is how many people won't see the site properly.

If it's just that there's some 'issues' with Mozilla browsers (apart from Netscape) then a much smaller percentage is affected and most of them will have a number of browsers to choose from (if they can be bothered).

[idyll]

Hi,
I'm pretty new to website making and am playing around with basic functions using iframes.
The site looks fine when viewed in internet explorer - yet a visitor commented that when viewing the site (on firefox) they got a:
"A runtime error as occured" "Line 62" "Error: Object Expected".
I thus installed firefox to see if I could re-create the error and pin-point it - to no avail - yet all the alignment was interesting messed up?
As I mentioned earlier I'm quite new to this and so qould appreciate any ideas as to what would be causing these errors.
Cheers

[idyll]

cheers - website removed :)
i'll have a sift thru the old code and get back to u :)

[edited by: idyll at 11:04 pm (utc) on June 2, 2004]

[MatthewHSE]

The first problem is a script error of some sort.

The alignment "problems" are probably the result of IE intuitively guessing at what you intended it to look like, and FireFox doing what the code actually says to do. Without code snippets it's hard to say exactly what the problem is, but you can depend on one thing: FireFox is doing it correctly according to your code, while IE managed to kludge up the "expected" result.

<edit>You'll want to remove the link from your post above or the mods will take it out for you - for a lot of good reasons, URL drops aren't allowed here, but you're welcome to post the relevant sections of your code.</edit>

[idyll]

Well I fixed the alignment problems quite easily - bad designing on my part - yet i dont have a clue about the script error.

On my index.htm I have is an iframe placed within a table, using the following code:

<div align="center"><iframe src="news.htm"
width="99%" height="99%"
name = "update"
frameborder = "0"
align="center">
<p><a href="index.htm">If you are using an old browser, click here</a></p>
</iframe>

All the links on the page go to target "update", with "update" being the iframe in question.

As I said it seems to work fine in ie - but other mozilla based users get this script error - any ideas?

[outrun]

"A runtime error as occured" "Line 62" "Error: Object Expected".

To me this is a Javascript problem not an Iframe problem, but I havent had any experience with iframes, are you using javascript whats at line 62 of your document? If there is nothing there do you have any linked javascripts?

regards,
Mark

[R1chard]

I'd also think that a decent designer would create a site that works on both IE and Netscape without prompting.

If they need you to state that you want Opera/Moz support, then I'd seriosuly consider using them again!