Forum Moderators: open
does anyone know what the problem is? how to fix it?
i am not a coder myself but i can forward your fixes/suggestions to them.
thanks. j.
This really isn't enough information to know exactly what needs to be fixed, and as you may know we don't allow links or site reviews here.
The gray box that sometimes shows a hint of the image sounds mighty suspicious. Just go to the coders and tell them that much - they will know what they did in those spots. It may be a java applet or some other technology that the old IE/mac browser isn't handling well. But what ever it is, you have enough to hand it over to the coder right there.
It might also be a kind of specially positioned div - again possible because you say that the page is chaotic and un-shoppable. Your coders must know exactly how they set up that section of the page. Armed with the knowledge that Mac/IE does not render it properly, they definitely have all the information they should need.
well, i am not a coder so i cannot even begin to know what is right and wrong for a fix. i am asking because my coders seem to be at a dead end.
what should i do now if i need someone to review it and make suggestions/repairs? is there another resource you can suggest?
:-)