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html email images

images appear in html body & as attachments at Hotmail

         

editorguy

7:45 pm on Jul 24, 2003 (gmt 0)

10+ Year Member



First of all, thanks for a wonderful place filled with answers! I'm glad to be a part of this community.

My apologies if this question has already been asked and answered ad nausium, but I am attempting a promotional html email in which I have two or three small jpg images.

I created the html in Dreamweaver and then poured the html into my Netscape (7.1) Mail (in compose/insert/html). I have set and rebooted with Netscape Mail's "Forward Messages" (Preferences/Mail & Newsgroups/Composition) drop-down list set "Inline" instead of "Attach."

My image path leads to images residing on my isp’s server. When I send a test email to my personal Hotmail account, the images appear just fine (as they should) in the body of the html message, but they also appear as attachments - which bugs me!

Is there a script to solve this? Or must I resort to inflating the size of the email by embedding the images? If embedding is the answer, how is this done? Or is Hotmail just flaky?

tedster

3:48 am on Jul 25, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Welcome to WebmasterWorld, editorguy.

I've never seen the situation you describe. Sometimes mail servers will take a small attachment and display it inline - but then it's not also show as an attachment.

I'd suggest another try, because it sounds like somehow you attached images and then also put the image calls in the email - perhaps through making changes as you composed it.

Also, I would try sending the identical message to your regular ISP account as well as Hotmail. That would probably give you some additional clues to what's happening.

editorguy

3:30 pm on Jul 25, 2003 (gmt 0)

10+ Year Member



Thanks for the tip. I started fresh and re-sent it to both my personal (Hotmail) account and my daughter's (Yahoo) account. Images still appear as attachments at Hotmail, but not at Yahoo or the other accounts I have tested. Maybe I ought to chat with the Hotmail folks to see if they can explain the cause. Thanks./

vincevincevince

11:49 am on Jul 26, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



that is very strange - write html emails just like html web pages, then use the right mime-type... text/html

it works fine for me, i just tried with hotmail as well

Purple Martin

2:06 am on Jul 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's a Hotmail thing. Hotmail always displays images in the message body and includes links to the images as attachments. It does both regardless of whether the image was originally included or attached.

If you want to change the way Hotmail does this, simply buy Microsoft from Bill Gates and then give the order for it to be changed. If you can't do that, you'll have to put up with it.

editorguy

4:04 pm on Jul 28, 2003 (gmt 0)

10+ Year Member



Okay, I'll see what the petty cash account looks like. Actually, I don't think it is a Hotmail issue. Other html-based emails that I receive at my Hotmail account don't do this - images show up only in the body of the (html) message - they do not also appear as attachments.

Interestingly, this morning, Netscape support replied to me and said this problem between Netscape Mail 7.1 and Hotmail is a known bug. So I guess there may be no way around it for the time being.

Mardi_Gras

4:06 pm on Jul 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sure there is - use a different e-mail client :)

PatrickDeese

7:42 pm on Jul 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Couldn't you send the email to hotmail subscribers and have the images get pulled directly from your server, instead of being included in the email?

editorguy

8:58 pm on Jul 28, 2003 (gmt 0)

10+ Year Member



To: Mardi_Gras, that is probably the simplest answer - you are right. Thanks.

To: Patrick, Actually that is what I am doing. Somehow though the Hotmail system reads those images off the server and sees them as attachments.