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Images not displaying

         

Pmarcoen

11:43 am on May 26, 2009 (gmt 0)

10+ Year Member



I got kind of a weird problem.

On the following site <snip> is a DIV "Volg ons op" (dutch) followed by icons of Youtube, Facebook and Flickr. These are just JPG-files. Now I've heard from 2 different people that they can't see these icons, instead they see a white square with a red cross like when the image is missing (in IE).

Now, I've tested this on 3 computers :
1 with XP in IE, IE8, FF, Chrome, Safari and Opera
1 with XP in IE
1 with Vista in IE8

And here it DOES work.

The people where it didn't work use Vista with I suppose IE8.

Now, first I also tried .ico and .gif files but that didn't work either, since I changed it from .gif to .jpg there is one person that now CAN view the images but there are still people that can't view them ..

Does anyone have an idea what could cause this ?
I've been searching around on this forum and read a thread from 2003 about small images not displaying in IE, could this be the problem ? (http://www.webmasterworld.com/forum21/4985.htm)

[edited by: engine at 1:54 pm (utc) on May 26, 2009]
[edit reason] See WebmasterWorld TOS [/edit]

tedster

6:25 pm on May 26, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hello Pmarcoen, and welcome to the forums.

The first thing I'd suggest is making sure your html validates - W3C Validator - HTML [validator.w3.org]

If it does, then you can dig further. What software did you use to create the jpg file?

swa66

10:02 pm on May 26, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I've seen comments about CMYK jpeg files not being displayed in some IE versions. Sue they are RGB (its the default, but some packages like PhotoShop can create CMYK colorspace jpegs.

Pmarcoen

10:19 am on May 27, 2009 (gmt 0)

10+ Year Member



I validated my document.

I used Photoshop, I checked the mode and it's RGB color.

g1smd

10:32 pm on May 27, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Is this an "implied paths" problem?

Do the references to images use fully relative or root-relative URLs?

Pmarcoen

7:20 am on May 28, 2009 (gmt 0)

10+ Year Member



fully relative I think : images/youtube.jpg

g1smd

7:10 pm on May 28, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



That might be your problem if any of your URLs can work with a trailing slash added. In that case the relative URL will point to the wrong place - as it is the browser that resolves the path.

I would use links that start with a slash and show all folder levels counting from the root.