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Customers using IE are not able to stay logged in

to our site. - Is this a recent update issue?

4:45 am on Apr 7, 2009 (gmt 0)

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10+ Year Member

joined:Apr 5, 2004
votes: 0

Hi all

recently, customers using IE are not able to stay logged in to our website. This is a recent problem, and I am wondering if there has not been a recent Windows update that beefed up the security or disallowed cookies in IE?

I have found that getting the customers to drop the security level via the Tools menu has solved the problem

Does anybody know anything about this?

6:28 am on Apr 7, 2009 (gmt 0)

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WebmasterWorld Senior Member tedster is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:May 26, 2000
votes: 0

Have you identified a particular version of IE that's having trouble?

I'm thinking that this may be an IE8 problem, since the full release just occured on March 19. If so it would be good to debug soon, since automatic updates will like begin the end of this month.


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