Netscape 6 start up

I get the splashscreen and then it just chews up memory

[joshie76]

I've been trying to fix this for some time now without success and hoped someone here might know what's going on.

It was a warm summers day and I was happily testing away in all my browsers when I thought "I know, I'll get Mozilla and test on that too". Shortly afterwards my Netscape (6.2) stopped loading up. I got the splash screen and that was it, My computer started running real slow (W2K) so I had a look at Task Manager and saw that Netscp6.exe was running as a process (not in the applications) and was hogging a rather spectacular 138MB of memory, naturally I ended the process. A couple of days later Mozilla started to do exactly the same thing!

I uninstalled Mozilla and tried to run Netscape 6, same problem. I reinstalled Netscape 6, same problem. I uninstalled and reinstalled Netscape 6 (twice now), same problem.

I've hunted around but not found too much that helps. I did find an FAQ [ufaq.org] that discussed a similar problem .. I tried it anyway but without success.

Anybody know how I can fix this? I'm getting pretty desperate as my current project has to support NN6.

Josh

[backus]

Same thing happened to a collegue of mine. Turned out to be that virus I was telling everyone about.

[joshie76]

Nope, I'm clean. Just checked with Symantec's free tool. Any other ideas anyone?

[moonbiter]

I don't know if this will work, but ... Try uninstalling both, and then go in and delete the following folders:

* Program Files\mozilla.org
* Program Files\Netscape\Netscape 6
* Documents and Settings\username\Application Data\Mozilla

And then reinstall what you need.

This has cleared up problems for me in the past. Note, however, that you will probably still get odd little errors when you have both browsers on your system. For example, whenever I start Mozilla on the (Win2K Pro) machine that has both installed, I get the Netscape 6 splash screen!

Mozilla is a better browser, but alas, N6 is probably what you want to test against.

[joshie76]

Mozilla's already wiped and not going back on for the reasons you state above. I've already tried clearing those folder for NN6 too.

This is how desperate I am now!

[joshie76]

moonbiter Thank you!

Thank you! Thank you! Thank you!

I just had a look and found that I hadn't deleted "Documents and Settings\username\Application Data\Mozilla". So I went through the whole process again and, drum roll, it works.

[moonbiter]

That's great! My problem was different (had to do with themes) but I had a suspicion it would work for your problem too.

I say "feh!" on those browser makers that don't let us put more than one version of their software on our computers. It makes life sooo difficult for web developers ...

[papabaer]

I had the same problem, NN6 installled and running, then Mozilla 0.98... everything still fine (though both were sluggards at launch!) - then *BLAM!!!* neither would launch! Just the splash screen and a whole lot of memory out the window.... Manual shutdown was the only way out.

Went through my system with a fine toothed comb... nothing!

Unistalled - reinstalled, same - after several repeated trials. I finally deleted ALL folders and any reference to Netscape.

Downloaded Moz 1.0 RC - same problems, I finally got it to launch off-line, tweaked some settings and connected the DSL, switched to connect mode... and locked up tight.

Unintalled, cleaned "house", reinstalled, launched "off-line" - connected DSL, switched to "connected." Finally... whew!!! Good luck AOL!!!! LOTS OF LUCK!!!! :)

[tedster]

Wow - I had exactly the same problem last week with Moz 0.99 and Netscape 6.2.2 and found the same fix - eventually.

I'm going to discipline myself never to open Moz with any Netscape also open. This is probably a reproducible error, the way it sounds.

[papabaer]

It seems like this will be an issue the AOL/Netscape will be forced to correct if they truly intend to offer Netscape as the core of the AOL software.

I would sure hate to be working "Tech Support" if this potential problem still exists come AOL v.8!