jump links not working in html email

[gardenman]

Hey All,

Be gentle first post. Having some trouble with an html email I have created for a client.

When viewed in a web browser the jump links work just fine, taking you down to the desired part of the page.

When I then create the stationery using the page, the links no longer jump....any ideas people..?

links look like this

<a href="#hq">New headquarters</a>

<a name="hq"></a>

Tried Outlook Express and Outlook but no luck.

If this wont work is there another method I can use?

Chris

[tedster]

Links to named anchors are quite problematic in html email. And it's not just Outlook - named anchors or "jump links" often give unexpected behaviors on Hotmail, Eudora, Squirrelmail and who knows where else. If you think cross-browser testing can be demanding for a website, the number of email clients in widespread use creates a multiple of that problem several times over.

The best practice is not to use named anchors within an html email. If the email copy is so long that they seem necessary, perhaps a copy edit is a good idea - either that or place the full text online somewhere and link to it from the email.

That said, here is an earlier thread in our Website Technology Forum that has a few other ideas that seem to offer some success for some members:

[webmasterworld.com...]