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Booted from Adsense - don't know why.

         

RustyACE

2:28 pm on Feb 11, 2004 (gmt 0)

10+ Year Member



I've been booted from Google Adsense after earning about $250 bucks or so in the past couple of months.

They claim that I have been clicking on my own ads. Which I have not.

No recourse, just, <paraphrase>"We cannot reveal our algorithm, but we reviewed your account again and confirm that invalid clicks were generated with your account"</paraphrase>

Account closed, end of story, see ya'- next.

I have not clicked on any of my ads. I have emailed them several times and this is all I get above.

Has anyone else experienced this?

$250 isn't much, but it's a big deal when they take about 90 days to pay and then when you are about to get your first check they boot you.

How is it possible for them to confirm that I've been clicking on my ads when I haven't?

Thanks in advance for advice,

Rusty

[edited by: Jenstar at 4:43 pm (utc) on Feb. 11, 2004]
[edit reason] No email quotes as per TOS, thanks! [/edit]

RustyACE

6:44 pm on Feb 11, 2004 (gmt 0)

10+ Year Member



I guess the moral of the story is this.

I followed the rules.

I got booted.

Don't get too comfortable with your earnings shown until the cash in your account.

Rusty

Macro

6:45 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



trust me, I know the terms/faq/policies inside out

Trust me, she does :-)

WebMojo

6:47 pm on Feb 11, 2004 (gmt 0)

10+ Year Member



I do not Abuse the clicking on the ads whatsoever, and I do it so randomly that it makes no difference... I was merely adding to this thread that Google has been very lazed with me, maybe I'm lucky, or maybe I'm bringing them more money $$$.

In any case, I have to research the sites to see if they are competitors.

Google should determine which IP's are the webmaster's, as to not charge for click thru's, that way, those IP's will not be able to abuse their ads and less people would get booted and have to read this thread.

love Mojo

transactiongeek

6:48 pm on Feb 11, 2004 (gmt 0)



I am sure there are many websites with abnormally high CTR, but I am also sure that they have been carefully reviewed by Google because they have a high CTR.

[edited by: transactiongeek at 6:51 pm (utc) on Feb. 11, 2004]

lorenzinho2

6:50 pm on Feb 11, 2004 (gmt 0)

10+ Year Member



One site should not have significantly higher CTR than another unless it is specifically doing something to get its users to click on their Ads

Another factor in determining what a reasonable click rate should be is the size of the site hosting AdSense, as well as the number of outbound click options from the page involved.

For example, a one page site whose only "exit" option is AdSense ads will see higher CTR than a large site with plenty of other internal and external click options for the user.

It would shock me if Google has hard rules about what consistitutes a reasonable CTR.

Macro

6:50 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



RustyACE, tough luck. Sorry about the problem you've had. There have been cases where Google sent the letter but didn't take any action. However, I don't know of any cases where they've reversed their decision once they closed an account.

Your best bet is to appeal to them nicely, tell them how you are 100% behind their policy of not tolerating fraud, how you would never condone any self-clicking and explain that someone else may have clicked on the ads from that IP number you used to check stats... and request that they take a few moments to have a look at the account again.

If it doesn't work, go try Adsonar (when and if they do get off the ground).

<edit reason: corrected a mis-type so the sentence makes sense>

[edited by: Macro at 7:11 pm (utc) on Feb. 11, 2004]

Macro

6:53 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I am also sure that they have been carefully reviewed by Google because they have a high CTR

Not necessary. The algo takes care of that, checks patterns, range of different IPs the clicks are coming from, different countries etc and sees if it's consistent over various time periods. It probably does loads more.

Macro

6:56 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I do not Abuse the clicking on the ads whatsoever, and I do it so randomly that it makes no difference

Doing so randomly does not make it any less THEFT?

Or is it the case that theft is OK as long as you don't get caught?

[edited by: Macro at 6:57 pm (utc) on Feb. 11, 2004]

Jenstar

6:57 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I am also sure that they have been carefully reviewed by Google because they have a high CTR.

No doubt about it, a high CTR could definitely result in a review. But a high CTR does not necessarily mean there is anything fraudulent about it.

WebMojo

7:00 pm on Feb 11, 2004 (gmt 0)

10+ Year Member



I swear on my mother I will not click an adsense ad ever again...

There... now watch me get booted for complying 100% like rustyAce here...

I've been called lazy, bordering on Fooleshness, and now a THEIF... nice crowd... I suppose NONE of you guys EVER clicked on one of your own ads... at least im honest, and I said I do it RANDOMLY for RESEARCH ONLY...

man tensions run high in the Adsense booted thread...

love Mojo

transactiongeek

7:02 pm on Feb 11, 2004 (gmt 0)



Ah, I feel nothing but love here.

Anwyays, imagine if you will how AdSense pays the rent and the grocery bill for these people and I think you'll empathize a little bit more of why they take this so seriously.

transactiongeek

7:05 pm on Feb 11, 2004 (gmt 0)



"No doubt about it, a high CTR could definitely result in a review. But a high CTR does not necessarily mean there is anything fraudulent about it."

Yes, very good point. I should probably have added that as a caveat to my arguments.

ncw164x

7:07 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>I suppose NONE of you guys EVER clicked on one of your own ads

NO never because I have read the google adsense terms of service and it states that under no circumstances click on any ads from your own sites.

It is there in black and white for all of us to see

ncw164x

Macro

7:07 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I swear on my mother I will not click an adsense ad ever again...

In that case, welcome to WW and let's all be friends :-)

Have a look at the suggestion in the sticky I sent i.e. regards the "Ads by Google" feature. Check it out if you don't already use it.

er.....

Love, Macro

DaveN

7:08 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



trillianjedi I truly respect your posts but once a site as been approved there is nothing stopping you from adding spam to that site or changing things around to so that the site is now against the TOS of adsense... I know ;)

Secondly once a primary site as been approved for adsense adding the adsense code to other sites which use bad practices will get all your sites kicked.

Thirdly it easy to come to WebmasterWorld and say adsense kicked me I did nothing wrong, when usually the site owner has, or they are trying to promote another service like adsonar or something like that.

and finally your site may just have been targeted by a click bot with know ip address at adsense, it's a double edged swordn my only wish is that the adsense people where more open with their banning policies and let webmaster know why they where kicked.

DaveN

skipfactor

7:12 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>I then logged into Adsense to show them how simple the program is to use.

Multiple clicks on one IP then the same IP logs into the suspect site's AdSense panel. Doesn't take a rocket scientist to figure that one out.

>>I suppose NONE of you guys EVER clicked on one of your own ads

Never have, never will

transactiongeek

7:12 pm on Feb 11, 2004 (gmt 0)



Even after all that clicking on your own Ads? ;)

lorenzinho2

7:12 pm on Feb 11, 2004 (gmt 0)

10+ Year Member



I suppose NONE of you guys EVER clicked on one of your own ads

I did once, kind of absent mindedly. I saw a cool ad that looked interesting, clicked on it, and was so stressed about getting booted that I actually bought something on the advertiser's site. Fortunately the site sold t-shirts and not jewelry or cars.

Yes, I take AdSense TOS very seriously.

trillianjedi

7:36 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



once a site as been approved there is nothing stopping you from adding spam to that site or changing things around to so that the site is now against the TOS of adsense...

True - I take your point.

In this particular instance though, whether or not that is the case here doesn't affect the main issue that rustyACE breached the AdSense TOS by allowing fraudulent clicks (however well intentioned) and by logging clients into his control panel, even if by way of demonstration. Both of those are against AdSense TOS.

Either will get you kicked from AdSense, and both are likely to start the "I didn't do anything wrong and got booted" posts.

I'm sorry RustyACE, but whatever you (or anyone else) may think of google's policies and appeal process (or lack thereof) to say you didn't do anything wrong, is just plain wrong.

Googles primary duty is to it's advertisers, not its publishers. And quite rightly.

TJ

floridasun

7:41 pm on Feb 11, 2004 (gmt 0)

10+ Year Member



I guess the moral of the story is this.
I followed the rules.
I got booted.

To get back to the original topic of this thread. Two scenarios:

1. I set up an Adsense account from my own PC, and regularly check my stats from my own PC. I click on a number of ads on my site. Google boots me out. Fair?

2. I set up an Adsense account from my own PC, and regularly check my stats from my own PC. I 'leave the room' and leave someone sitting at my PC. While I'm gome, this 'someone' clicks on a number of ads on my site. Google boots me out. Fair?

Come on, give me a break! How would you expect Google to distinguish between these two scenarios? And how would you expect them to respond when you tell them your story?

trillianjedi

7:48 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



2. I set up an Adsense account from my own PC, and regularly check my stats from my own PC. I 'leave the room' and leave someone sitting at my PC. While I'm gome, this 'someone' clicks on a number of ads on my site. Google boots me out. Fair?

Yes. Fair. The word "responsible" comes to mind.

3. I set up an Adsense account from my own PC, and regularly check my stats from my own PC. I 'leave the room' and leave someone sitting at my PC. While I'm gome, this 'someone' clicks on a number of ads on my site. When I get back I login to my control panel for them to show them how it all works and they see my stats and figures. Google boots me out. Fair?

Damn right.

getting kicked off for clicking a few times seems a bit un-productive.

Try posting that in the AdWords forum and check the reaction.

TJ

Macro

7:54 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Try posting that in the AdWords forum and check the reaction.

That's the point! The money is not coming out of the ether. Someone is paying for it. Yet, time and time again there appear posts saying: I only clicked a few times so it's gotta be OK.

Brett_Tabke

7:58 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



> I click on my adsense ads all the time, well
> not all the time but randomly to check out a new ad

You bet. It is your site - see where they are sending your visitor too. Every new ad, and at a min once a day to see if it is working. I also take time to go click a few times a day on my competitors ads. Keeps it all even that way.

europeforvisitors

8:02 pm on Feb 11, 2004 (gmt 0)



Brett wrote:

You bet. It is your site - see where they are sending your visitor too. Every new ad, and at a min once a day to see if it is working.

I guess we won't be seeing AdSense ads on Webmaster World...or at least not for very long. :-)

ncw164x

8:10 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Regarding the sites which have got the boot from adsense, has there been any long term effect with regards to not being listed in the google database or are the sites still listed

Just a question which came to mind because no one has ever passed any comments about this.

ncw164x

WebMojo

8:15 pm on Feb 11, 2004 (gmt 0)

10+ Year Member



Brett_Tabke

Finally, somebody who also checks out the ads... I agree with you 100%

It is my site, and I have a right to see where it takes me and if in fact the links are working...

no harm done...

thanks brett, feeling alot better about myself now...

thought i was alone for a sec...

transactiongeek

8:18 pm on Feb 11, 2004 (gmt 0)



Is it me or is the sarcasm on this thread just getting a little too subtle?

Macro

8:22 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



transactiongeek, I don't think webmojo was being sarcastic. He was doing an about turn ;-)

figment88

8:27 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I certainly don't cheat, but I am continually amazed at how high the CTR is.

I think there is one area of one my sites that generates an exceptional amount of clicks. I would not be surprised if many people clicked multiple ads out of the 4-slot leaderboard.

Macro

8:28 pm on Feb 11, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I would not be surprised if many people clicked multiple ads

That's the only explanation I can think of for the high CTR I get on one or two sites.

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