I'm sitting here watching 12 years of solid work slowly roll down the toilet for no good reason.
Unfortunately you have a lot of company, and how these people react will be different from one another. When there are bills to pay such as mortgages, utility bills, etc., it is no laughing matter to anyone. I would expect a lot of whining, venting, emotions (or whatever anyone wants to call it) on the subject of Google because the problems webmasters are experiencing are so very widespread and impacting many sites that do abide by the rules.
It's also easy for people to get offtopic, including myself, since Google has such a wide reach that extends well beyond search. Many of these Google owned properties do however find their way into the serps such as maps, products, videos, blogs, etc.
I really don't expect Google webspam employees to spend much time answering questions on forums as that is not their core function at Google. However, it would be nice if they did create a department that could act as a liaison and answer some questions that members of the webmaster community have. To this date this responsibility has largely fallen on webspam employees or they have answered questions on their own free will (which I suspect is the case many times). Contractually Google webspam employees may be limited in what they say, where they say it, etc. which may make it difficult for them to comment even if they really wanted to.
Because so many clean websites are hurting right now, and I mean many, it is time for Google to consider allocating some funds for a department that can answer select questions from the webmaster community. Yes, Google already does this to some degree in their product forums. But to be honest, I think most people posting there with legitimate problems are turned off by the lack of moderation and hateful responses. Add moderators to my wish list for that forum too so that it serves its primary purposes - webmaster help.
I think what you wrote in your original post hitchhiker was quite thorough. I'm not here to soil your thread and certainly won't. But there are a lot of problems going on with not only webmasters, but Google as well. A lot of emotion and speculation is getting tossed around, and it's hard to control this with so many different parties hurting right now.