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We installed a customer application which has drop down boxes written in Java Script. One company logs on and they work great. Only once company is having problems on these. If we have them log onto there machine with there userid and password... the drop down boxes are blank.. if we have them log onto the same exact machine using another companys information it works, their populated. If we use there logon id at our sight, it works fine. Its only when where at their machines accessing their information for their particuliar company it doesnt. Have about 200 companies using this and no one else complains. Any ideas or ways to track the problem?
Have you checked to see if the company has blocked JavaScript on their computers or at the firewall?
That is a strange one. I wonder if it's some bizarre mix of bad data and browser quirks? What browser are they using?
