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I emaied them and got a standard response stating basically nothing.
I then emailed again and included my stats so they could see, and go no response. I emailed three times since, with no response. We are talking high cost keywords and the total is considerable.
Just a headsup
I sent them partial logs I had saved, but they wanterd more and I purge my logs.
I asked how I could have gotten to many clicks from non-english speaking countries & from <snip>, but they didn't seem to concerned about it.
Not worth anymore effort
[edited by: Brett_Tabke at 7:58 pm (utc) on Aug. 25, 2004]
"During a recent review of traffic on the FindWhat.com Network, including traffic sent to your website under account “****x", we found some traffic that did not meet our standards - as traffic of high-quality. Although we cannot release the specifics of the traffic itself, or the sources of delivery, we can reassure you that the source of this questionable traffic no longer has access to the FindWhat.com Network.
To remedy any effect this had on your advertising campaign, we are pleased to issue a refund of $xxxx. It will be applied to your account by the end of the day today. This amount is the total sum of any charges that were applied to your account as a result of traffic delivered through this particular source. Please reply to this email if you would like us to refund this amount to your account."