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Crooked Web Hosts

Web hosts selling packages that don't deliver what they promise.

7:44 pm on Feb 27, 2003 (gmt 0)

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Hi All,

I am a web designer. In the last month I have been contacted by 4 different people who know nothing about designing a web site who had purchased a package from what I call a "template" driven web host that either told them they would get a free domain name and then found out they couldn't extract it or they realize they can't design the site without a webmaster's assistance and it's not as simple as they were led to believe and then they want to move their domain name and the web host puts up a struggle which takes months to solve (one of my clients took a whole year to get her own domain name cleared). And as I said I now have 4 clients going thru this struggle. This problem seems to be getting worse as so many of these folks are contacting me so I'm just wondering if others have noticed this problem.

8:12 pm on Feb 27, 2003 (gmt 0)

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I haven't got anyone who had one of those accounts, but I've got three potential clients who have been paying good money every month to have their "sites submitted to 10,000 search engines."

There are plenty of on-line scams to take advantage of small business owners who realize the value of the web as an advertising or marketing medium, but don't really know how to do it right.


2:15 am on Mar 10, 2003 (gmt 0)

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Hi All,

I just experienced another crooked Template Wizard web host. My client had paid $49 per hour to have his site designed by someone on staff of the hosting site and couldn't get it listed in search engines.

Thus he contacted me and I had the site moved to a reliable hosting service--after a big struggle with the host company letting go of the domain name (it was a 3rd party host) and then I redesigned the site and found multiples of errors in code that should have caused the site to crash browsers let alone not be attractive to search engines.

9:44 am on Mar 31, 2003 (gmt 0)

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I chose my second hosting company based on their so-called popularity at cnet.com's list of hosts. It was a hasty decision because I didn't know about the danger in sharing an IP address for two domains via an alias and panicked. The old site gave me a unique address.

I didn't realise from the list of features that I would be sharing an IP with 250 others in a virtual hosting situation. I have since read that it does not matter with Google. There are two spammers sharing that IP and I worry if they will affect me.

I didn't find out until I had signed up that this host offers POP3 email but no SMTP.

Their instructions are not in one handy place but you pick up snippets here and there - this is for advanced CGI stuff such as the location of programs. I knew there was no shell access so I could not search.

Email to support was not answered for 7 days when I complained to sales.

cnet did not publish my review which was unemotional and factual. There are still no user reviews for that hosting company (which advertises there).

9:58 am on Mar 31, 2003 (gmt 0)

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I get a letter once a month from a domain/hosting company offering to host my site for me. They are asking for three times as much as I pay at the moment for a basic 10MBs of space and extras!

Not a scam really, but you should shop around before handing over any cash.

2:22 pm on Mar 31, 2003 (gmt 0)

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When it comes to business.

You get what you pay for.

Sure, you may get lucky and find the diamond in the rough with excellent quality and cheaper pricing than the average, however, time and time again is it shown that if you try to take the cheap road over the average road you will get burned.

As web developers I hear all the time from clients about how they can get so-and-so's kid in his basement to do what work my firm does for 80% cheaper.

I simply laugh and suggestt they go that route. However, when they need changes made quickly, stratic consultation, innovative development or someone to fix his screw ups because he doesn't have a background in the industry nor any understanding of the all encompassing components that goes into a successful web presence? Our price will be higher than what it would have origianlly cost. Fixing other peoples work and correcting the wrongs they created take a lot of time and work. You will pay more.

Lesson.. do yourself a favour and stop trying to nickle and dime for services - hosting included. A hosting server that costs less than $10/month (depanding on components) raises warning signals for me. How can a company that is able to charge that low of a price remain to stay in business 6 months to a year from now?

How much money will be lost if/when they go belly up? What will your clients think?

Price has to stop being the ultimate, driving factor behind purchase decisions. So much more goes into it than a dollar figure.

Just my thoughts.


6:40 pm on Apr 1, 2003 (gmt 0)

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golden rule for hosting companies, if it sounds too good to be true then it most likely is, stay well away from unlimited hosts (run away infact, you might aswell give your money away with them),and understand that a large % of hosting companies oversell!
I think for the non-web addict (i use that term lightly)they don't know the difference and are likely to fall for the all singing all dancing webhost asking peanuts.

Aaron i agree with you on that price should stop being the driving factor, but i don't think i'll see that happen in my lifetime! :)

ahh almost forgot, don't believe all the review sites you come across, especially ones with ipoweb splattered across the place as the nš1 host, they're most likely paying for that!