Welcome to WebmasterWorld Guest from 18.104.22.168
Forum Moderators: buckworks
Yes, my friends, my widgets are that good. And no it's got nothing to do with adult stuff.
'I want to start a company just like yours, will you help me?'
Are you kidding? And I've been getting a lot of these lately. Sure fella, I'll start you right up so you can compete with me. Do you want my customer list while we're at it?....
same guy once needed to free up some disk space so he went into windows explorer and deleted all the files he didn't recognise (including most of the windows directory), phoned up and said, "my pc isn't working..."
The call started off bad... I didnt hear the call come through and just kept talking to the guy sitting at the next desk... took me about a min to realise someone was saying "helo hello HELLO" in my ear.
Quick appology... Blamed the switch board then carried on as normal. I eventualy made the sale then the phone system started top play up for real. he was very quite and hard to make out.
I took the payment and was double checking all the detils addresses, names ect. You could tel the guy wasn't impressed and when he tried to make his postcode understandable he used phonetics....
All i remember is "C" for charlie "Q" for cucomber... silence....
Not sure who burst out laughing first... made my day anyway. Think you had to be there though.
The best yet, by far, was one guy who didn't get his order on time ... it happens. But he was in the US Army, and he actually said that he would drop a bomb on us if he didn't get his order now! Wish I kept a copy of that email exchange! Fun, really good fun. ;-)
He promptly sends me an email (unencrypted) with credit card details for 4 seperate credit cards (even included the security number) and he wants the cost spread across all 4 since he doesn't think he'll have enough funds in any one of them to cover it.
This despite the fact that I've already told him the company requires wire transfer on international orders...
5 mins after this email, another one comes in: "Have you process my order yet?"
No, but I've just booked a holiday in Miami and my new car should be arriving tomorrow...
A guy calls and the lock on his widget isn't working. I tell him to spray a little WD40 on it and jiggle it because sometimes the pins inside the lock get temporarily jammed in shipping. He yells at me saying that he paid for a new working product and will not perform repairs on a new item. This was a shock to me. I told him that I could send him a new lock. He insisted that I send him a whole new widget. After a few more minutes of yelling I agree to send him another new widget after he returns the current one.
Not good enough. He wanted me to send a Next Day Air call tag to pick up the current one and send the new one Next Day Air Saturday so he would have it in time for the weekend. This is a $100 item that I make $15 on. Exchanging the item would put me in the red alone so I told him it wasn't possible. He starts ranting on about how he is in business and knows that I can do it and that I will. I stayed consistant that it just wasn't possible. Maybe he didn't know me as well as he thought.
After about 30 min more I agreed to send him a ground call tag and refund the money when it arrived in good condition. Saturday I get an e-mail and voice mail from him saying "I tried that WD40 thing, no need to send a call tag, it works great!"
Caller: I'm handicapped and really need my car. Can you help?
Me: This isn't a garage. I've no idea what you are talking about.
Caller: I was only parked for 5 minutes. You guys really are the pits.
Me: Thanks for the compliment but I don't know what you are talking about.
(It is becoming a little clearer though - someone's published our number for getting parking clamps released)
Woman Caller: What the h*ll are you going to do about releasing my car
Me: Absolutely nothing
Caller: I will come and beat you up
Me: I enjoy that sort of thing. What time will you be here? Oh, and you'll need this address... <hang up>
Several days later she called me to thank me for being so patient and putting up with her. Then she said, "You know, I'm probably not the best person to be choosing colors since I'm partially colorblind."