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mozilla mail not working for me any more

bt mail have changed something

         

HelenDev

9:46 am on Apr 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Not sure if I have posted this in the right place but here goes...

I have been happily using Mozilla mail for a while now with no probs. I have an email account with BT who have just merged with Yahoo mail. But now Mozilla Mail won't work - it just says 'bad authentication' if I try to get my messages. I have tried fiddling with the settings but to no avail.

Does anyone have any suggestions as to why this could be, what if anything I could do about it, or failing that, recommend an alternative good free email program?

Strange

1:24 pm on Apr 13, 2004 (gmt 0)

10+ Year Member



If the company that just merged with yahoo is now using Yahoo's email engine, then you may not be able to get your mail the same way anymore. Yahoo does not offer POP3 email access unless you upgrade to a paid email account.

HelenDev

1:57 pm on Apr 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks, Strange. I suspected they had done something nasty to make my life more difficult.

So, in a nutshell, would I not be able to use any such open-source email program, instead I would have to use their web-based mail, or an application of their choosing?

They have sent me a CD which I guess has some stuff they want me to install, but I didn't want to clog up my PC with useless stuff that will hijack things and annoy me, or worse, I like the simple life! </end rant>

The only reason I want to keep this email address is that I've had it for about a hundred years. Perhaps I should upgrade to a better email account. Suggestions, anyone?

Also, in my tinkering of Mozilla Mail account settings, I have managed to delete all my emails. Doh!

I now know why I get a feeling of impending doom when I get an email saying my account has been 'upgraded' or 'improved'. They even congratulated me on this fact! Yeah, cheers... </end rant 2>

trillianjedi

2:04 pm on Apr 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I suspected they had done something nasty to make my life more difficult.

Yes, they did. They unilaterally decided that you will now have to re-subscribe for your email using the Yahoo servers.

We sacked them as a result and moved to a new ISP. I know that many others have done the same.

It wasn't a clever move. I don't know why they couldn't have just "pointed" their old mail server DNS to the yahoo system and cross-referenced the password database?

TJ

Clan184

9:06 pm on Apr 28, 2004 (gmt 0)



I've had the same problem for 4 weeks. Solved it by
[btofaq.net...]

In Edit/mail & newsgroups account settings/server settings put your full email address not just the bit before the @
and use pop.mail.yahoo.co.uk
as the server name

Works a treat. Thanks a bunch BT (sorry Mozilla is not supported)