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Browser testing

Need Mozilla browser testing

     
5:38 pm on Dec 22, 2003 (gmt 0)

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I have had my site up for a while now, and from every browser I have installed, the display seems perfect. But, I have had random users say that the site seemed to render incorrectly for them.

Could I get all the Mozilla/Win, Linux, Mac users to test out my page and make sure everything is working fine.

Thanks in advance!

<removed>

--Joe

[edited by: nicora at 6:10 pm (utc) on Dec. 22, 2003]

6:08 pm on Dec 22, 2003 (gmt 0)

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Why don't you visit [mozilla.org...] and download Mozilla for yourself? AFAIK it works the same across platforms, so you only need to test on one OS.
6:10 pm on Dec 22, 2003 (gmt 0)

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Thanks for the replies guys, I went ahead and removed the URL. What would you suggest to get a human's response as to the page rendering?

I do have it installed, version 1.5, but I still get comments that it's rendering for them differently...

6:38 pm on Dec 22, 2003 (gmt 0)

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Try asking the person what version of Mozilla they have, what operating system, what resolution, etc and exactly what the problem is - maybe a screenshot if it's a display issue? Then, if possible, try to test it with those same conditions.

Jennifer

5:30 am on Dec 23, 2003 (gmt 0)

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I often get users to gtive me a screen shot. I ask them to have their browser and MS-Word open at the same time, put the page on screen and press Prnt Screen, switch over to Word and paste.

That said, the most common reason I've found for rendering diffferences (after responsible cross-browser testing) is the installed font. There are many versions of "arial" for instance, and they are slightly different.

One version of a font may create a line break after fewer letters than another version of the "same" font. Sometimes a layout makes assumptions about where lines will or won't break and those assumptions do not hold up across all versions of a font. This can trip you up even on the same operating system and browser version.

1:12 pm on Dec 23, 2003 (gmt 0)

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After a few years, I had a sneaking feeling that my friends and relatives were getting a bit tired of my using them as testers.

I now visit a well-known business solutions retailer (I don't believe I can disclose the name here). Its outlet near me has about 4 PCs and 3 Macs, each with either 17 or 19" screens. My local library has a PC with a 15" screen.

The business solutions retailer charges about $1.50 USD for the few minutes it takes per machine. You just swipe your credit card in a reader attached to the CPU.

5:26 pm on Dec 23, 2003 (gmt 0)

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how about trying www.browsercam.com?

it worked great for me when dealing with Mac customers

Merry Christmas!