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I take files off my hosting service but they still appear....

dumb hosting company doesn't know what's going on

         

lizzie

2:33 am on Nov 23, 2003 (gmt 0)

10+ Year Member


I've got a dumb (cheap) reseller hosting account and they said they moved my account to a different server. I didn't have cURL and needed it for my .php sites so for some reason after begging them to install cURL for 3 days they moved me to another server.
So now the .php works but....
NOW when I change or delete files on my site they still show up in my browser. I could take the entire site off and it would still show up in browsers as if I hadn't changed or deleted anything.
What is going on? I know I am using the right IP.

Distel

2:40 am on Nov 23, 2003 (gmt 0)

10+ Year Member



Your page is probably still cached. If you're using IE, go to Tools > Internet Options. You can clear the history and the temporary internet files there. I think the history button is the one that clears the cache.

lizzie

4:52 am on Nov 23, 2003 (gmt 0)

10+ Year Member


Thanks but I already tried that. It didn't help. I am going crazy since if I can't change my sitevery soon I will get in lots of trouble. And I can't change the way it looks.

Distel

5:04 am on Nov 23, 2003 (gmt 0)

10+ Year Member



imho, there are only two possibilities here. Your old site has been removed, so that can definitely not be the one you're seeing. This means that:

1. You are accessing some kind of cached version of the old site.

2. You are somehow redirected to the new site.

Which one of these it is, is rather easy to find out: change something on the new site and see if it shows up in your browser. If not, you're somehow accessing some kind of cached version. Is it possible that your site is stored on your ISP's proxy server?

jdMorgan

5:14 am on Nov 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You can control this caching behaviour.

Caching tutorial [mnot.net]

Jim

amznVibe

5:56 am on Nov 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I think everyone is missing something here. If they have moved you around to a different server in the past few days, that means your DNS is still catching up. Either your domain hasn't completely propragated, or your own PC is still caching the DNS (not the content). You are still looking at the OLD server one way or the other.

If you are on win2k or winXP, run this command:
IPCONFIG /flushdns

Also in your FTP program try using the IP address of the new server instead of your domain name.

I am assuming this is virtual hosting and not a dedicated IP.

jdMorgan

6:05 am on Nov 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



OTOH, Msg #1:
> What is going on? I know I am using the right IP.

amznVibe

6:19 am on Nov 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I saw that, but my intuition tells me this is not browser caching but DNS confusion and still looking at the old server that way. I move alot of sites and this behavior seems very familiar.

shasan

7:17 am on Nov 23, 2003 (gmt 0)

10+ Year Member



Have you tried from a different machine? That'll eliminate some hypotheses.

ncw164x

8:16 am on Nov 23, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Have you tried holding down the control key and pressing refresh at the same time on the browser window to refresh the page and clear cashe at the same time

I have the same problems as you are having and this works for me.

Nova Reticulis

9:51 am on Nov 23, 2003 (gmt 0)

10+ Year Member



Your clueless ISP might have a transparrent proxy that is misconfigured badly enough to cache your stuff.

Distel

2:49 pm on Nov 23, 2003 (gmt 0)

10+ Year Member



This issue doesn't look DNS-related. If it was a DNS thing, it would be a matter of getting redirected to the wrong server. In this case, removing the old site from that server would have done the trick (in terms of it not showing up anymore).

I agree with Nova (and stick with my initial thoughts): it looks like a caching issue, and most likely one that involves the ISP's proxy.

lizzie

4:01 pm on Nov 23, 2003 (gmt 0)

10+ Year Member


I took the entire site off the old server and off the new server. The site still shows up.
Here is the URL:
www.buydrugsonlinetoday.com.

This site is no longer on the old or new server.
Yet I am still seeing it.
DO ANY OF YOU SEE IT?

Distel

4:12 pm on Nov 23, 2003 (gmt 0)

10+ Year Member



I still see it, although there is no index file, so I end up viewing the directory structure. This means that it's no caching issue either (It would not be in my cache, and I doubt that your ISP's proxy could cache the directory structure). When I ping to your website, I end up with the IP address 207.44.178.7

Can you confirm if this is the correct machine?

Distel

4:31 pm on Nov 23, 2003 (gmt 0)

10+ Year Member



Ah, and if it helps, the directory structure shows the date when the files were last modified. One of the files (order.php) was last modified on the 21st:

21-Nov-2003 18:13

The rest was last modified around this time:

20-Nov-2003 13:25
and
20-Nov-2003 14:04

Do you remember uploading these files then? Do you remember to which server you were connected?

lizzie

7:06 pm on Nov 23, 2003 (gmt 0)

10+ Year Member



That is a different IP from the one I was using.
I was able to get in and modify the site thanks to you.
I don't know what I would have done without your help.
thanks!

Distel

7:22 pm on Nov 23, 2003 (gmt 0)

10+ Year Member



No probs. Glad it's solved. :)