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How do I go about creating the text portion, what software should I use, how should it be saved. It needs to at least retain the hard returns and spacing.
NOTE: I tried in "Notepad" on my PC and it appeared as one huge block of text when sent.
Thank you in advance for your help!
Lisa
As you know, Notepad will preserve hard returns and spacing, so the error is being introduced somewhere else in the workflow - by the actual mail server, perhaps?
I'd suggest testing at each step you currently take to zero in on where the formatting characters get stripped.