customers website

wont work in Netscape 4.0

[miles]

My customer has a site that is not working in NN 4.0 but it works in IE 5.0, NN 6.0 and Opera (sp??). I dont want to post the url but if there is anyone who can help me I can sticky the url.

[OhMyPixel]

go ahead and sticky me. you can usually put the link in your profile temporarily and refer people to it there.

-OMP

[rewboss]

There are a few things to check. If you are using tables, for instance, look for missing </td> or </table> tags. If you're using CSS, especially CSS positioning, there are an awful lot of bugs and misfeatures to work around; for example, NS4 tends to ignore z-order (I've just seen a site that fell foul of this one). DHTML -- using JavaScript to manipulate style sheet rules dynamically -- is especially difficult to make cross-browser compatible, since NS4's document object model is totally different from anyone else's.

[miles]

Rewboss would any of those things cause a page to come up without a tool bar. The site opens up in NS4 and opens in a page void of the tool bar e.g. no back button, forward, stop, reload and so on. You can not back out of it either you have to close the browser all together.

[rewboss]

Are you, knowingly or unknowingly, using JavaScript to open a popup window?

If so, it may be that you are putting spaces in the features argument of the Window.open() method, perhaps like this:

window.open('page.html','popup','width=400, height=400, toolbar=yes');

Many browsers, including NS4, will ignore everything after the first space (I got caught out with this once).

The features list can be confusing: if you don't supply one, or if you supply an empty string, the result will be a fully-featured window. As soon as you supply any features at all, any you don't mention default to no. If toolbar=yes appears after a space, it will be ignored and default to no.

[miles]

rewboss I know squat about Java Script and the customer says its all he knows (acutally he knows how to use the page generator). When I read your post I took the line of script and tried to find it on the page and it did not show up anywhere, Should it? I looked at the script and ran it through a html validator, I know that is no good for java, but you still have to html and since he did not know html I figured his generator may have missed something. Also the page generator he uses was one of two things

1. Made after the NS4, hence NS4 is very strict or outdated.

2. Some programmer decided to make a page generator littered with "look at me I have a degree in programming" code.

Or it could be a mixture of both. I dont know but he said he is going to clean it up.

Any suggestions if the problem presists.

[rewboss]

Send me the URL, either in an e-mail or a sticky mail.