Site Displaying on Client's Computer in All Caps

[deswebs]

I have never encountered this before - but, I have a client that says that the beta site I am building for her is displaying in her browser in all caps (where none exist in the code) - why would this be? Is this a browser setting gone awry?

Any help would be much appreciated!

[Scruffy]

The only thing I can think of is IF the browser accessibility option is set to use a local CSS stylesheet override and IF that stylesheet is set to something like BODY(text-transfom:uppercase;}

anyone else?

[deswebs]

Thanks, Scruffy. I will have them check that.

[Don_Hoagie]

I would be highly, HIGHLY surprised if this was anything but user error.

Yes, people are most definitely stupid enough to tell you something is in ALL CAPS when it blatantly is not.

Please let us know what happens... either Scruffy's right, or you'll have a funny story to tell us.

[henry0]

Ask for a prt scrn

[encyclo]

It certainly sounds like an unusual problem. Are you defining any unusual fonts either inline or with CSS? Does the page validate, both for HTML and CSS?:

HTML validator [validator.w3.org]
CSS validator [jigsaw.w3.org]

[Wlauzon]

"...Are you defining any unusual fonts either inline or with CSS.."

I would look at that closer - there are a few fonts around that are all caps. If you have one non-standard one named then it might be using that one on his computer.

[deswebs]

[laughing] We are thinking alike - I definitely assumed it was user error, but as they don't believe that, I was going to try to point out a solution for them if I could figure out what might be doing that.

And, also thinking along the same lines, I asked them to send me a screen shot - they printed the pages out and sent me a scanned version - in fact, it is in all caps, even the page title along the top left, url and date along the bottom of the printed pages.

Any idea what setting on their machine might be causing this?

[kaled]

Ask them to send you the source code. It's a long shot but maybe something like Norton is actually making the page all upper case.

Kaled.

[rocknbil]

^^ LOL . . . yeah I wouldn't be surprised either, but along the same lines and since no one's mentioned it, have they done a hearty antivirus scan lately?

Free online scan at Trend Micro [housecall.antivirus.com] or **GOOD** free AV software at Grisoft AVG [grisoft.com].

[deswebs]

Great suggestions - I have suggested to her that she update her virus definitions and do a complete scan.

I believe, at least, that I have her convinced that it not the web site but her machine instead - but, what a frustrating problem.

I really appreciate everyone's suggestions!