Forum Moderators: open

Message Too Old, No Replies

html getting chopped off by email program?

         

and the next day

6:48 am on Jul 27, 2005 (gmt 0)

10+ Year Member



im setting up a sort of default newsletter template using html that i can just enter new info into for updates and i keep getting the same problem when sending it to my mailing list program (mailman). the last 10 or so lines are getting cut off. so its useless and its not editable once is in there. do i need to send full html using a specific mailing program. im using thunderbird, but ive tried a few different ones, and then sent the email to other emails with other problems. its getting chopped up in other ways and the spacing is getting pulled apart. yes its validated! anyone else ever tried this. is there something that im not getting here.

please help.

encyclo

5:42 pm on Jul 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Is the markup being cut off at a specific point or just randomly? Also, how are you sending your email? Are you attaching the HTML file or sending it as the message body?

and the next day

2:07 am on Jul 29, 2005 (gmt 0)

10+ Year Member



its cut off slightly random, but close to the same point. it varies by anywhere from a couple letters to a couple lines. usually a couple letters. it seems to mostly cut up/off a specific layer. the last one listed. i renamed it and other things. i reformatted the whole doc with a lot less info and it does the same thing.

and ive sent it both ways. as an attachment and inline.

i also read that i should try to take out everything outside of the body tags and it still does it.

ive tried a lot of stuff, and im out of idea's. im about to give up and stick with ascii text. though i would really like to get it to work. ive already spent a couple days on it so its worth the fight to me.

thanks for anything you can come up with.

12inch

8:01 am on Aug 3, 2005 (gmt 0)

10+ Year Member



It could be that some of your URLs are too long or lines of HTML code. Then the receiving email client can cut off the line.

You can avoid this by always tidying your HTML email before sending it. If you use Tidy then you also a lot of other problems as well so this is always recommended.

I have written an article about HTML email and it also describes the problem with lines being cut off. In the article you can find a Firefox extension for HTML Tidy Online. If you go to HTML Tidy Online you have to choose a number of options. The extension automatically selects the right options specifically for HTML email.

<SNIP>

Anand

[edited by: BlobFisk at 8:59 am (utc) on Aug. 3, 2005]
[edit reason] No URLs please! See TOS [webmasterworld.com] [/edit]

and the next day

1:17 pm on Aug 4, 2005 (gmt 0)

10+ Year Member



thanks 12inch,

thats a great extension. ill be using it a lot. but unfortunatly it didn't help this problem. its still getting randomly cut off. i don't think its my code. i think its something im doing wrong in thunderbird or with my mailing program (new to both). any chance you could pm me the url for that article. id love to read it. ive read quite a few others and they gave a few ideas to try. could be soemthing im overlooking. like using only the <body> - </body> and so on. let me know if you can think of anything else. its a pretty a big let down. ill just have to go ascii until i figure it out.