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my first post.
One of my customers is unable to print a png image on a web page in Internet Explorer.
She gets a "cannot print due to an unknown system error" alert/message.
What she can print out is grayscaled and muted, like a negative image?
I first thought the problem might be with the browser unable to print 8-bit palletized png format,
like IE 5, I think.
However I double checked all images and none of them are either palletized or transparent.
I have no idea how to fix this except to change the file format, and that's not a good solution at all.
If someone has any ideas or knows what's causing this I would SO appreciate your input.
Thank you so much!
Alenka