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Ask Jeeves offers butler service over the phone [netimperative.info]
Question and answer search engine Ask Jeeves is looking for a new revenue boost from the offline world with the launch of a telephone concierge service this week in the UK.
The new offering, aimed at "cash-rich, time-poor" business people, will charge them a £299 annual subscription for access to 24-hour help with planning and booking DIY, travel, sports and other activities outside work.
For an annual fee you will have a team of personal assistants at the end of the phone ready to help you. Additionally, your membership will give you access to an array of privileges and offers.
£299 so they can spend your money on their products (or their clients products) If they were to pay me £299 I still would think it was a rip off.
I wander who the companies are they will use, will they be the cheapest and the best quality or will they be the ones that jeeves makes the most dosh from?
I would never have dreamed of a major search site making this offering, but it makes sense as it's a service completely in line with the AskJeeves brand and image.
Brand image aside though, I have to wonder whether their user demographic matches up with the type of people that traditionally pony up for such services.
The question is, what level of protection are AJ offering by hooking oneself up to a service or a provider of a particular service from a quality point of view, are they verifying these services fit for their customers, somehow!
When I lived in Pittsburgh Pennsylvania back in the late '70s there was a little known toll-free phone number one could call that did very much the same thing. Call in and ask anything you wanted and you got a precise answer within seconds.
As I recall it was either University of Pittsburgh or Carnegie-Mellon University.