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To complicate the problem, I don't see an option to submit/suggest a new URL on ask.com either.
Anyone know what the problem/solution is?
but there's no information on how to submit sitemaps
Yes there is: [about.ask.com...]
Q: Does Ask.com support sitemaps?
A: Yes, Ask.com supports the open-format Sitemaps protocol. Once you have prepared the sitemap, add the sitemap auto-discovery directive to robots.txt as follows:
SITEMAP: [the...] URL of your sitemap here.xml
The sitemap location should be the full sitemap URL. Alternatively, you can also submit your sitemap through the ping URL:
[submissions.ask.com...] URL of your sitemap here.xml