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<snip>A standard answer</snip>
I have expected a little bit more than standard answer from Yahoo. Thumb down.
Wonder why they give you opportunity to fill form in for re-request if they provide such a general
[edited by: martinibuster at 4:57 pm (utc) on July 27, 2009]
[edit reason] Removed email text. See TOS [webmasterworld.com] [/edit]
In the real world, where managers have to justify how budgets are spent, it's unreasonable for a company to pay for personalized customer service for people who are not customers and do not contribute to the profitability of the company in any way.
This doesn't mean you and your problem aren't important. It means you are not a customer and are not entitled to customer support.
However, I would recommend not giving it any more thought because Yahoo is rumoured to be on the verge of ending their search program and replacing it with Bing to save costs. So if you're tight with Bing then your site should be coming back. ;)