Is Yahoo Search any help to webmasters?

[chuckknell]

Does anyone have any good experiences trying to get help from Yahoo Search?

[help.yahoo.com...]

[Angonasec]

I've found Y! to be very helpful.

First, in getting a penalty lifted about a year ago, after I emailed them.

And also recently through this WebmasterWorld board, where Tim Meyer fixed a bug in their handling of sitemaps. Our Y! traffic was initially halved, then returned after Tim intervened.

I get the impression they are just as responsive to feedback, as their competition. So, don't lose heart.