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Although the word exsists and the sentence makes sense it is not the search term that people will use to find his services, so an appeal was sent in and they have refused to make any changes to the site description, is there anything else I can do ?
I don't know whether English is your native language, so I don't know whether to explain the concept of inflected verbs, or the convention that dictionaries explicitly indicate the regularity or inflections only for _irregular_ verbs, or the syntactic principle that regular verbs ending with sibilants form the singular present tense form by adding "es".
In short, "refurbishes" _is_ an _English_ word, just like "submitting" or "results" or "placed" or "sites" or "ears" or "checked" or "exists" (but perhaps not "exsists") although none of them are going to appear in your typical dictionary. (And English inflections are generally pretty simple: so we don't have "Analytical Lexicons" listing all the inflected forms.)
"all yuor description are belong to us!"
-- ODP reviewer (but yahoo has the same attitude)
*laugh* How long have you been wanting to say that. ;)
tigger, honestly I wouldn't waste any more time on it, as we UKer's say "they have you bang to rights". They really don't care if the description contains your targeted keywords only that it describes the site. Please keep us updated and I hope that things do work out for you on this one.