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However, the site has still yet to appear anywhere in the directory. We've tried replying to the confirmation email (per its instructions), writing to a couple of email addresses found on the Help portion of the Yahoo Express site... but we're caught in an endless loop of form responses.
Anyone have an address or better means of contacting Yahoo about this sort of matter? We're getting frustrated and are very hesitant to submit additional sites until this headache is resolved.
You might want search for the domain and make sure you check the directory search results, not the web page results.
BTW, Welcome to WebmasterWorld
Replies to the confirmation email have (so far) yielded only form-letter responses. I checked the directory search results, but our site doesn't come up. It does come up via the web search, however, since the site is indexed in Google -- but it doesn't have the "More sites about:" link (pointing to its directory category) that sites listed in the directory typically have.
Sometimes it takes a long time for the site to be listed and found by typing the domain name.
I'd give it 5-7 days. If it's still not in by then, then you should try emailing the editor that accepted your site - usually they answer directly and you wouldn't get a form email.
Good luck and keep us posted.
At this point, it's been over a month since we received the "approval" email and -- despite repeated attempts to contact the editor -- the site still doesn't appear in the directory. This is probably the 10th site we've submitted in the past six months and the rest have all been listed (usually within a week of being approved) without a hitch.
I guess we'll just keep emailing (and looking for other ways of contacting Yahoo) and see what happens. In the meantime, though, we'll definitely hold off on submitting any more sites.
Since you've submitted other sites, maybe you can take one of those emails and write to those editors with your situation? Explaining all the detail - you paid, got accepted but your site's not yet listed, and the original editor isn't replying.
Just a suggestion.
I submitted a site to Yahoo on 10/28 and was added on 11/3. This was about 7 days, which is a little longer than what I have seen in the past (about 3 days); but I am content...
I would just keep at it and email Yahoo multiple times daily. I hate taking the squeaky wheel approach, but sometimes it is just plain necessary. Good Luck...
Thanks for the help and support!
