Is Yahoo dumping grandfathered sites?

[Marcia]

I just got an email from someone who says their site was just dropped from the Yahoo Directory after having been in there for 4 years - so it's a grandfathered site. It happens to be a Yahoo store which is, I'd suppose, irrelevant to the Directory listing.

Has anyone else in a similar situation been dropped recently?

[jdMorgan]

Marcia,

I just had the exact opposite experience w/a grandfathered site. I asked them to move it from a regional category, where it had languished for years with a lousy description, to a new topical category, and to puh-leez use the new desciption I supplied - a concise description that had recently passed muster at Zeal (thanks to the advice of a friend here at WebmasterWorld).

Two days later, it was moved to the new topical cat, with a directory-link remaining in the regional cat, and the new & improved description.

So, two free "grandfathered" listings, and two-day turn-around. I was stunned, to say the least.

Jim

[2_much]

Marcia someone recently posted here that their grandfathered site had been dropped.

I personally haven't had any sites dropped and haven't heard of this happening to anyone else.

I'll do some digging though and let you know if I hear anything else.

[cjtripnewton]

Yahoo has been very responsive to my requests for updates lately. A year ago, you couldn't count on ever hearing back when you submitted an update request. I've had a few turn around very quickly in the past couple weeks.

I theorized that they were ramping up the customer service end in an attempt to keep anyone happy that they could, since a lot of people were disappointed with the shift from directory searching to Google searching.

I spoke with a Yahoo VP-level sales person who confirmed that there was an organization-wide move to improve customer service.

I have no ideas on the sites that disappeared. Maybe a snaffu.

[Pink_V]

I contacted Yahoo's customer service in July, and the woman on the other end of the line told me point blank "Customer service is not main concern here." I was quite surprised by the remark, but she said the only thing they cared about was their search results and making the end user (searchers) happy.

Of course, when I told her that I had invested over $30,000 in directory listings, I still managed to get what I want. Imagine that.

[willybfriendly]

I can attest that my site was dropped by Yahoo. I had submitted a request for a change since our physical business address had moved some 300 miles. Well, they changed me. I am no longer in the directory.

[2_much]

Sorry to hear that willybfriendly. At least you can compensate by optimizing for Google and you can still get traffic from Yahoo.

Marcia, I went through all of the grandfathered sites that I have in Yahoo and they're all still listed. So it may be on a case by case basis.