I am having a shipping issue and wondering if anyone has a thought.
WP e-Commerce: 22.214.171.124
I have "External Shipping Calculators" turned on, and purchased the FedEx plugin. I have large items on my website, that when I calculate the shipping based on weight (40 lbs) it comes to about $50 to ship. If I calculate according to volume ( 60" x 45" x 3") it should come to about $100. It looked like the FedEx plugin was not considering the dimensions of the item. I assumed that it was a problem with that plugin. But, then decided to test it with USPS and it does the same thing. USPS does not accept any items more than 84" when one calculates it on usps.gov . Under the Shipping Calculators, it seems to accept it as it considers only the weight.
Thanks in advance.
[edited by: engine at 9:12 am (utc) on Aug 8, 2013]
[edit reason] No specific sites, thanks, see WebmasterWorld TOS [/edit]