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Intercepting form submissions


8:20 pm on Jul 3, 2008 (gmt 0)

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WebmasterWorld Senior Member powdork is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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Is it possible to have one's forms intercepted?
I am wondering because I have stopped receiving leads from a particular site of mine. The rankings and traffic are unchanged, just no form referrals. I still get them if I go send one, but i imagine that would be easy enough to handle if someone has the ability to steal the submissions.
Is this something that goes on?
8:49 pm on July 3, 2008 (gmt 0)

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Stealing form submission is possible, but not likely at all, and not common, as either the web server would had to be hacked, or your email has been programmed to reroute only certain emails.

Retest the form in IE and Firefox, and get someone else to do a dummy test also to be sure.

6:57 am on July 4, 2008 (gmt 0)

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WebmasterWorld Senior Member rocknbil is a WebmasterWorld Top Contributor of All Time 10+ Year Member

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Also test with Javascript off, if it's Javascript dependent it may not submit. Entirely possible visitors may have Javascript disabled.
4:14 pm on July 8, 2008 (gmt 0)

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You might want to do some testing of the form in conjunction with monitoring your log files. For example, visit the form yourself and submit it. Then look at your access log files (access_log on apache) and you should see that you visited the page with the form, and you should also see a hit on your form handling program. Just make sure that this is in order.

Then look at your traffic stats to see if the page with the form on it is getting hits. And again compare that to the hits on the form handling program. If your form page is getting hits, but form program is getting no hits at all, that means people are seeing the form but just submitting it, which could be strange.

You might also see that the form page is getting hit, but that the form program is generating some kind of error (see error_log on Apache). And maybe it's an error that only happens when visiting your site from somewhere else.

Nonetheless, use the above method in any test you do from any location. Watch your access log and your error log. Hopefully that will help to reveal what's going on.