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Help - required. Host's website on my domian

What Do we do?

     
9:11 am on May 19, 2007 (gmt 0)

10+ Year Member




Hi,

When I type in my URL without "www" it shows me my host's website on my domain. The same goes with the internal pages. Can you Please advice, what should be done.

Host is not very technical and I think I need to tell him that what he needs to fix.

Please advice.

Thanks.

7:04 am on May 20, 2007 (gmt 0)

5+ Year Member



Host is not very technical and I think I need to tell him that what he needs to fix.

Find a new host

you got to fix the dns

7:32 am on May 20, 2007 (gmt 0)

WebmasterWorld Senior Member marcia is a WebmasterWorld Top Contributor of All Time 10+ Year Member



It's a misconfiguration, and if he doesn't know how to fix it he has no business hosting sites (unless he's reseller for someone and can go to their tech support).

You can't do it and you really have no choice but to move to a competent hosting situation.

[edited by: Marcia at 7:43 am (utc) on May 20, 2007]

5:32 pm on May 20, 2007 (gmt 0)

WebmasterWorld Senior Member jtara is a WebmasterWorld Top Contributor of All Time 5+ Year Member



You haven't given us enough information to diagnose the problem.

The two most obvious possibilities:

1. Your DNS record for "www" is pointed to the wrong IP address.

2. You are using a shared-IP hosting account, and the server is mis-configured. Somebody (either your host or yourself) has failed to created a virtual host for your site.

In either case, if your host can't figure it out - I'll echo the advice of others to get another host.

 

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