Forum Moderators: phranque
Please forgive if I've posted this in the wrong forum. I'm desperate for someone to help me trace an error, although it's not on my own site.
I use a popular social networking site which has recently been extensively updated (I've assumed no names must be mentioned) from my work laptop. Unfortunately, several features don't work properly in either IE 6.0 or Firefox. They work fine from my personal computer at home, but not when I use the work laptop at home via the VPN. The site's tech support can't replicate the problem either in IE or Firefox, despite my having sent them extensive walkthroughs and error logs.
Unfortunately I'm contractually bound not to connect my work laptop to the internet outside the VPN so I can't use that to check whether or not the problem is with my computer or the network.
Can anyone here help me trace the problem? (I know a bit about HTML and CSS, but nothing at all about server-side technologies or scripts of any kind.)
Most of the problems seem to arise with features which are activated by links ending *.php?#. Loading the page with error-checking on reveals lots of 'Object expected' errors, and a few others, but presumably these don't stop the site working on other machines and on other networks. Quite a lot of the errors are associated with buttons which submit content to the site - several of these just don't work at all: they grey out as though they've been activated but the page never re-loads and the content is never submitted. Weirdly, there are some similar buttons on the same site which do work.
Is this likely to be a setting somewhere on my machine, or a network security setting I'm unlikely to be able to change?
Because it's not a work-related site, I can't raise this with our in-house IT support: can anyone recommend a legitimate 'work-related' site somewhere which might generate the same errors?
Best,
C.
