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Some images are blocked

need to identify source

         

D_Blackwell

4:21 pm on Nov 26, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



while checking on a site that I manage, I found several pages that have the images stripped out. They are product images, mostly 125 or 150 pixels square.

I have verified that the site is operating correctly, that there are no problems, and am sure that I am somehow blocking those images only on my own machine. I have very recently upgraded to Norton Internet Security and Sysytem Works Professional, so it seems the obvious suspect. I haven't made any other changes with my system that cause me to be suspicious.

The ad blocker was turned on, so thought that it was an easy fix. (So foolish.) Turning it off did not help. I do run the Google Toolbar popup blocker (the only one I use), but turning it off also failed to rememdy the problem.

How do I track down the source?

Sanenet

4:47 pm on Nov 26, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Right click on image, properties, copy and paste address into browser. If you can't see the image, then is a problem with the image or the link.

If you can see the image, check the source code calling the image. Check to see if there is some strange HTML layer obscuring the image. If all else fails, sticky me the link :)

1milehgh80210

4:56 pm on Nov 26, 2003 (gmt 0)

10+ Year Member



I had the same problem you mention. Removing the firewall (& using a different cos.)removed my problem.

"Right click on image, properties, copy and paste address into browser. If you can't see the image, then is a problem with the image or the link."
In my case, doing this brought up a 'port 80' blocked error.

D_Blackwell

6:12 pm on Nov 26, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



----Right click on image, properties, copy and paste address into browser.----

With the images stripped right out of the code, there isn't anything left to click on. Sticky is on the way.

----Removing the firewall (& using a different cos.)removed my problem.----

I already tried to turn off the firewall completely, with the hope of then working my way to the source, but saw no change in the problem.

I had a similar problem once before, on a very small scale. A popup blocker was blocking small images (not popups at all - just the W3C logos) on my machine.

Sanenet

6:24 pm on Nov 26, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



----Right click on image, properties, copy and paste address into browser.----

This checks to make sure that A. Image address is OK and B. Image is not corruputed.

----Removing the firewall (& using a different cos.)removed my problem.----

How would a firewall block just certain images on a page? Surely it would block ALL of a certain format? (i.e., .jpg no, .gif yes). -Unless images on different domains or something similar.

Yes, could be some VERY dodgy anti-ad software.

Suggestions were just what I run through when my images don't appear, and the procedure usually fixes the problem.

D_Blackwell

7:20 pm on Nov 26, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Sanenet verifies the page is rendering well.

For me - additional investigation shows that
### Opera 7 is rendering correctly. ###

IE6 NN7 are not.

Note: Affected pages have been up for months and are regularly updated. It's not just something that I stumbled across after who knows how long. The problem was found while verifying a new update.

First piece of code is direct from my files, as it should appear.
<tr>
<td class="inlace">
<img src="../../images/angelus/dyes/dye-honey.jpg" width="125px" height="125px" alt="">
<br />
Honey
</td>
<td class="inlace">
<img src="../../images/angelus/dyes/dye-red.jpg" width="125px" height="125px" alt="">
<br />
Red
</td>

Second piece of code is from online source. (IE, NN) where the code is "stripped" of the images. ALL of them.
<tr>
<td class="inlace">

<br />
Honey
</td>
<td class="inlace">

<br />
Red
</td>

I feel much better now having the extra input that the site is ok, but haven't much hair left to pull out. This wasn't on the day's agenda.

D_Blackwell

3:01 am on Nov 27, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Norton denies any connection with my problem (which could well be true) and suggests that I perform a clean boot. They have sent me here for instructions:
[service1.symantec.com...]

***Just now re-uploaded from my files - For the third time today - the affected pages (untouched), just for the heck of it. And don't ya know - problem solved.

But how? Little Gremlins? (Not understanding leaves me not feeling a whole lot better.)