SMTP service is not running!

Help required

[Andrew Thomas]

Help,

I try to start my SMTP service in IIS5 but a message comes up ' The service did not respond to the start or control request in a timely fashion' ' check event viewer for details' but their is nothing in the event viewer about this error.

I need this as a customer is using CDONTS, and without the SMTP running it will not work. any help or suggestions will be appreciated.

Ive entered in the obvious info like the mail server name etc etc. We also have another server running on IIS4 using CDONTS and this SMTP works fine. But i need it running on IIS5

thanks

[bonzibudy]

Is there was already another SMTP service running on the machine taking up port 25. Have a look, and if there is, stop it and it should start fine.

Good Luck

[Andrew Thomas]

Thanks, but as far as i know nothing else is using port 25,

The other machine using IIS4 is seperate, but as a test i did stop this one and tried to start the new one but with no sucess

[bonzibudy]

have you tried Google Groups. It seems like it is quite a common error?

[mat]

I've come across SMTP service problems on boxes with recent versions of Norton Antivirus running - it runs its own SMTP service as part of the package. Might help. Mat

[Andrew Thomas]

OK, ive looked through google groups, thanks, but still no joy!

Most of them say to install netbeui, which i did, start RPC service which i did, turn off virus software i did....... etc

also registered cdonts.dll for a last resort!

Done it all but still it will not start

Any more suggestions

[bonzibudy]

install IIS6? (getting desperate now!)

[sun818]

Try a google search of your specific error in quotes. Then add site:microsoft.com -- Here is the link I found. Is this your issue?

[support.microsoft.com...]

[Andrew Thomas]

Thanks for all your suggestions, but ive finally fixed it.

I unistalled/re-installed IIS5 still didnt work!
Uninstalled and reinstalled it again (exactly the same)

And it worked?

yes im as puzzled as you all are but it works fine now.