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No emails for new threads

     
4:41 am on May 5, 2015 (gmt 0)

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Love the new responsive design!

I've noticed that since the 24th April I no longer get email notifications of new threads

I've checked my settings and they look unchanged - is it just me with this problem or are others also not receiving emails?
2:51 pm on May 5, 2015 (gmt 0)

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It's not just you. I reported this problem on April 29th.

[webmasterworld.com...]
2:55 pm on May 5, 2015 (gmt 0)

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It's something that's actively being worked on, IncrediBill will no doubt let us know when it's resolved.
1:51 pm on May 6, 2015 (gmt 0)

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Yup, rest assured, we're still working hard to resolve this.
8:43 pm on May 7, 2015 (gmt 0)

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To date I can get email from WebmasterWorld to my personal servers, to gmail and now yahoo mail as there was a hangup there
Initially we had a problem with SPF validation that now also appears to be fixed
You should be getting stickymail, lost password and some other notifications
I've held off re-enabling new thread notifications until a few others until the other issues were resolved otherwise they might just be lost.
10:35 pm on May 8, 2015 (gmt 0)

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Thanks for the update. Is there an ETA when I can catch up again with my favorite website? :)
8:17 am on May 10, 2015 (gmt 0)

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Does that include "Email notification of new replies?" ... any ETA there?
4:24 pm on May 10, 2015 (gmt 0)

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WebmasterWorld Senior Member fotiman is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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I just got an email notification of new replies. YAY! :)
9:44 pm on May 10, 2015 (gmt 0)

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WebmasterWorld Senior Member fotiman is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Note, the email notification points to the http version instead of the https version so then I get redirected.
12:27 am on May 11, 2015 (gmt 0)

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Best I can tell everything is up and running fine now.

As of this writing WebmasterWorld is delivering to my personal mail servers with a variety of SPF validation, DNSBL checking, etc. and it also sent to my gmail and yahoo mail account so I think it's pretty solid.

WebmasterWorld Email is broken up into two groups:

Group 1 is immediate email sent by stickymail, lost password, registration, report a thread, which all worked the minute we switched to the new server except for some mail delivery problems, that was another issue.

Group 2 is cron job email sent by replies to threads, subscription notification for new threads and thread replies. This was the part that didn't work and it had a lot of parts that were failing for a variety of reasons but it's all back.

If you aren't getting email, check the email in your profile page. If you send yourself a stickymail or request a lost password, and don't get it, make sure you check your junk or spam folders first. If all that fails and you don't have it after a reasonable about of time (15 minutes), try again, if they both fail, let us know and we'll have someone look at your email issue.

Please let us know the time you attempted your email test so the IT guy can diagnose the exact event.
7:25 am on May 11, 2015 (gmt 0)

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Seems to be OK.
Thanks a lot!
3:53 pm on May 11, 2015 (gmt 0)

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WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Um. All of a sudden no matter what I do the checkbox at the bottom "Email notification of new replies" is checked for me, and I do NOT want this. I've never checked this box in my life, and I've unchecked it several times this morning, yet there it is again by default, and I'm getting email notifications.

OFF PLEASE.
4:24 pm on May 11, 2015 (gmt 0)

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netmeg, that is not a default. See stickymail
 

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