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Godaddy is down

Anyone know how long its been down?

     
5:41 pm on Mar 11, 2007 (gmt 0)

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Technical support says "working on the problem" our dedicated servers are up, but shared server is down.
5:43 pm on Mar 11, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



No it's not.

I suspect DNS or routing issues.

UPDATE I can't definitively say that it's not down; just the services we use. It sounds like you have more services with them than we do, so maybe portions of their system are down.

[edited by: cmarshall at 6:11 pm (utc) on Mar. 11, 2007]

6:10 pm on Mar 11, 2007 (gmt 0)

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Yeah it's down. They have messages all over the godaddy.com site. Are you up? We have five sites on shared hosting, all are down, and I can't seem to do a temporary redirect to a dedicated server?
6:12 pm on Mar 11, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We just use them for domains, and that seems to be fine.

See my update above.

A week or so, ago, someone else posted that it had been hacked, but I think a gateway server somewhere was nailed.

6:13 pm on Mar 11, 2007 (gmt 0)

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yeah I'm ok on the dedicated side as well.
6:15 pm on Mar 11, 2007 (gmt 0)

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Rumour has it, it's that they did not patch for DST....I guess we will see.
6:19 pm on Mar 11, 2007 (gmt 0)

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After dealing with Godaddy for shared servers and dedicated hosting, I can tell you this. It wouldn't surprise me.
6:42 pm on Mar 11, 2007 (gmt 0)

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2:40 on the east coast. Godaddy still down. Unreal.
6:46 pm on Mar 11, 2007 (gmt 0)

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Update. Spoke with Godaddy. They claim it is not a DST issue, but they have no idea what the problem is and no estimated time for how long it will take to bring back up. They told me it "appears to be a communication issue".
6:47 pm on Mar 11, 2007 (gmt 0)

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Man! Cannot access all my sites hosted by GoDaddy. Unbelievable!
I'm going to call them later and ask for a credit!
6:55 pm on Mar 11, 2007 (gmt 0)

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Yeah I'm going to as well. I've got about 20 sites and been with them for about 2 years. I guess I'll start moving off of them tomorrow.
I should have listened to people who warned me against hosting with them.
Oy'Vay!
7:11 pm on Mar 11, 2007 (gmt 0)

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My site too is down, I tried to call techsupport but got stuck in an answering machine...
I guess it's their DNS service since my sites domain name is the ONLY thing hosted there...
7:50 pm on Mar 11, 2007 (gmt 0)

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My sites are online!
9:42 pm on Mar 11, 2007 (gmt 0)

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Puhh...!
Mine too, I was beginning to see a wider and wider hole in my wallet there... :)
9:50 pm on Mar 11, 2007 (gmt 0)

10+ Year Member


A report on Slashdot that might be of interest to you:
http://slashdot.org/article.pl?sid=07/03/11/1853216
12:48 am on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The rules for Daylight Savings Time changed in just 1/6th of the world's primary time zones, GoDaddy is located in a state unaffected by DST (Arizona), yet the WebmasterWorld home page declares, "Godaddy Muffs Day Light Savings Time Switch Over - Goes Down".

Anyone care to back that claim up?

2:05 am on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I don't know of any reason why a DST problem would crash a Web host. And patching it doesn't require any downtime other than a reboot.
1:08 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Takes off glasses. Rubs eyes.

I must have had some bad shellfish or something.

I could swear that this thread was a Featured Home Page Discussion yesterday.

Did its lack of empirical standing cause it to fall from grace?

1:56 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month Best Post Of The Month



[cbronline.com...]

The Go Daddy Group Inc has been hit by a massive distributed denial of service attack that took down many of its customers' websites and other services for several hours.

The company, the largest registrar of internet domain names and one of the largest web hosting providers, said it was the subject of "large-scale, sophisticated attacks" that lasted four to five hours.
Advertisement

Services hosted at one of the company's data centers suffered sluggish or zero response times as a result. Its other data centers were unaffected.

> Did its lack of empirical standing cause it to fall from grace?

ya, it was flat out wrong info on /. The entire thread over there was wrong about the time switch. it had nothing to do with it.

2:04 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member sem4u is a WebmasterWorld Top Contributor of All Time 10+ Year Member



GoDaddy chief information security officer Neil Warner told us that the attack was a SYN flood that targeted a particular under-protected service.

Not good, not good at all!

2:34 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>>>I'm going to call them later and ask for a credit!

ya, good luck with that

my sites that are with godaddy (and a mail server) were a little slow yesterday as well

seems fine now

3:34 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Administrator incredibill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I'm going to call them later and ask for a credit!

Why?

Nothing GoDaddy did wrong here.

That would be like calling the power company asking for a credit because Katrina knocked out your lights for 2 weeks,

4:08 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



They have made a lot of people angry with their ruthless policies. I would say they deserve more of the same from what they did to me and various other people. Feel sorry for the people who host with them.
4:29 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member encyclo is a WebmasterWorld Top Contributor of All Time 10+ Year Member



There are two contradictory reports here:

"large-scale, sophisticated attacks"

the attack was a SYN flood that targeted a particular under-protected service

If the problem was the latter rather than the former, then GoDaddy should take some blame for running an insecure service which is vulnerable to something as simplistic as a SYN flood.

4:34 pm on Mar 12, 2007 (gmt 0)

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> I would say they deserve more of the same from what they did to me [...]

I ask, without antagonism, what did GoDaddy do to you that you feel the company should no longer exist? (In other words, thinking that punishments should fit crimes, what is their sin?)

4:50 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We did something "wrong" in their eyes and suspended 22 domains and asked for $4000 to reinstate them as we were "spamming". In the end they charged $1000 "transfer fee" so we could get our sites back.

So instead of blocking one domain they blocked them all because of greed.

<snip>

[edited by: trillianjedi at 8:08 pm (utc) on Mar. 12, 2007]
[edit reason] See sticky... [/edit]

6:05 pm on Mar 12, 2007 (gmt 0)

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I'd love to know what the "particular under-protected service" was!
9:18 pm on Mar 12, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>>as we were "spamming".

were you spamming?

9:41 pm on Mar 12, 2007 (gmt 0)

5+ Year Member



My sites with Godaddy are still down.
10:46 pm on Mar 12, 2007 (gmt 0)

10+ Year Member



My go-daddy stuff is online (6:46pm EDT -0400)

Begs a question -- my hosted sites have gross transfer caps -- what happens if this "attack" pushes me over my limit? -- am I responsible for the cost? Another thing, it's really easy for GD to say it's someone else rather than an internal issue, but then they do need to own up to it -- If I surpass my limit later this month (it certainly won't happen tomorrow), will they let it pass or hit me up for it?

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