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QVC sues shopping app for site outage due to scraping

     
6:07 pm on Dec 5, 2014 (gmt 0)

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WebmasterWorld Administrator bakedjake is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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In the latest scraping dispute, the e-commerce site QVC objected to the Pinterest-like shopping aggregator Resultly’s scraping of QVC’s site for real-time pricing data. In its complaint, QVC claimed that Resultly “excessively crawled” QVC’s retail site (purpotedly sending search requests to QVC’s website at rates ranging from 200-300 requests per minute to up to 36,000 requests per minute) causing a crash that wasn’t resolved for two days, resulting in lost sales.


Article: [newmedialaw.proskauer.com...]

Complaint: [scribd.com...]
8:38 pm on Dec 5, 2014 (gmt 0)

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WebmasterWorld Senior Member lucy24 is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month

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I'm picturing what would happen if some random WebmasterWorld member posted to complain that some otherwise desirable robot was crawling their site too much. They'd get a series of concrete suggestions-- but "sue their asses!" would not be at the top of the list.

If I were the judge I'd be asking what measures QVC took to mitigate their damages earlier in the venture.