Getting Feedback After A Free Trial

[lambo]

How do you get people to fill out a survey/questionaire after trying out the product through a trial download? Also along the same lines how to get a select group to tell you what they want with a feedback form, if you are developing a product and you want to meet the needs of a specific market? Where would you put that on the site? Would you email the request as a follow up to the download? Would you bribe them? Say it's Mac software, a select audience who visits the site and tries out the software, how do you get them to tell you what they think about it? Then, what if you are developing another software product but need more information from the specific group before you even put up a trial of the product?

[martinibuster]

You must require a valid email address to "unlock" the product, or else a valid email address to download the product.

As for feedback, you can take those collected emails and send a followup email asking how the trial is going, with links to your online store, support pages,. I've done a variation of the following: you could add a questionnaire page to your website with a free whitepaper download in exchange for their opinion. That kind of thing. People really need inducement sometimes.

I've advocated for freebie rewards for registering the trial software, i.e. Free Templates or Ten FREE royalty free photos - no obligations, yours to keep just for evaluating our software! FREE.

That kind of thing.