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Has anyone else had this problem in the past? What did you do to deal with the issue while maintaining them as a client?
It's a big issue, though, and sometime's the best you can do is keep track of everything so that if/when the client screws things up you can have a clear trail of who did what.
Sometimes if a client hands over management to an agency, they find it hard to let go. 'My Change History' is your new best friend!