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Mysterious Joomla (?) Error

Server determines that it no longer likes searches...

     

WesleyC

7:51 pm on Jun 27, 2011 (gmt 0)

5+ Year Member



I have no idea if this goes in the PHP subforum, since I have no clue what the problem even is, but here we go...

I run a standard Joomla website installation on an on-site server, using PHP 5.2 and Apache 2.2. It's a fairly large website (several thousand content-rich pages), and as many of you may know, Joomla's default search engine isn't necessarily the best for finding pages in this sort of site. Given that, I tweaked the search module to add another option, order by "relevance"--Joomla's default is order by date modified, which in our field really has no relation to what a user was searching for. The tweak worked perfectly, and has existed for well over a year with no problems, including going through a site redesign and several major structural changes without issues.

However, today when I got into work, I used it to look up a page--and realized it wasn't working; not just for the particular search I was trying, but for any searches whatsoever. Using the search feature brings up a blank white page, and using Firebug to look at the HTTP headers indicates that the server is throwing a 500 error.

All well and good, this is why I keep PHP error logs. So, I look up the logs... Nothing. No errors listed. Odd... perhaps it's a Joomla error? No; the Joomla error page hasn't tracked any errors. Apache error, perhaps? Nothing there, either--the Apache error logs are clean as a whistle. The rest of the Joomla website is working in its entirety; to my knowledge (as the only programmer that maintains this site) nothing changed over the weekend.

So, my question to the WebmasterWorld audience: what on earth might be going on here? Without any error logs noticing anything, or any error message displayed to the screen, or... well, any information at all, I'm at a bit of a loss to figure out what on earth might be happening. Anyone have any recommendations to check for what might be happening and why?

g1smd

7:57 pm on Jun 27, 2011 (gmt 0)

WebmasterWorld Senior Member g1smd is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



It seems to be a common problem:

[google.com...]

WesleyC

10:04 pm on Jun 27, 2011 (gmt 0)

5+ Year Member



I believe I've resolved the problem, actually. I went back through the changelogs of what we modified on the site, and realized that we uninstalled the Web Links component in Joomla. This component has a tie-in to the Search feature that is not removed when you uninstall Web Links--thus, we were getting a fatal PHP error when the search component would try to reference the Web Links helper. Now, off to figure out why PHP didn't log this...

Thanks for your help!

g1smd

10:05 pm on Jun 27, 2011 (gmt 0)

WebmasterWorld Senior Member g1smd is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Thanks for posting the follow-up.

That wasn't a problem that could have been easily guessed.
 

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