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He has suggested that one "safe" way of capturing / storing data from a feedback form would be to send it to a csv file rather than to us via an email.
The general idea is that you avoid sending sensitive data by email and I would simply access the form details in the csv file thru ftp.
Seems an unusual method and as someone who's always used php - with (almost) no difficulties - Im not comvinced.
What can anyone advise about this method of form data capture?